Working at HealthExtras | Glassdoor

HealthExtras Overview

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Rockville, MD
1001 to 5000 employees
1999
Company - Public
Business Services
$100 to $500 million (USD) per year
Unknown
Catalyst Health Solutions is cooking up efficiencies in the prescription benefits market. The company provides pharmacy benefit management (PBM) services to clients including managed care organizations (MCOs), self-insured employers, third-party benefit administrators, and ... Read more

HealthExtras Reviews

3.2
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HealthExtras CEO and Director David T. Blair
David T. Blair
2 Ratings
  • "Senior Customer Service Rep."

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    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Rockville, MD
    Former Employee - Senior Customer Service Representative in Rockville, MD

    I worked at HealthExtras full-time (More than 10 years)

    Pros

    I enjoyed helping members in a call center environment providing information about their plan and assisting in billing issues to avoid cancellations.

    Cons

    The underwriters decided to no longer underwrite the plan.

    Advice to Management

    None. A great group of people to work with. Many opportunities provided throughout my career.

See All 6 Reviews

HealthExtras Interviews

Experience

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Getting an Interview

Getting an Interview
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  1.  

    Lead Customer Service Pharmacy Technician Interview

    Anonymous Employee in Fort Lauderdale, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at HealthExtras (Fort Lauderdale, FL) in October 2009.

    Interview

    I was contacted by a recruiter in the Corporate office, out of state. Was scheduled for an interview with the immediate supervisor. Interview was 45 mins. Standard questions. Supervisor said she is still interviewing and will let HR know once she has candidates. Following week, I received an email from HR stating I was scheduled for a phone interview with the Lead Rep to test my bilingual skills and pharmacy knowledge.
    Phone interview was 20 minutes, asked general pharmacy questions, asked me to translate in spanish. Was emailed a few days later by recruiter that I was offered the postion. Received offer letter in a package along with benefits info.

    Interview Questions

    • What is Prilosec used for?   1 Answer

    Negotiation

    Not able to negotiate. Starting rate. Found out later, that I made more than people who had been working there for over 3 years.

See All 1 Interviews

HealthExtras Awards & Accolades

  • 100 Fastest Growing Companies, Fortune, 2009
  • America's Top Companies, Forbes, 2009
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