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Jet Linx Snapshot
Our core values – the Supply the High 5 – reflect what makes us who we are as a Company – in short, our cultural DNA. Our values were not manufactured or created in a vacuum – they were discovered by looking inward at our team!
How do we Supply the High? We expect excellent performance from each other, fostering an environment of unexpected:
SELFLESSNESS
We will provide genuine attention to all clients and our team through unselfish concern and kindness.
DEDICATION
We will exhibit steadfast commitment to our individual performance and devotion to our clients and our team.
ENTHUSIASM
We will passionately pursue an environment and experience that are second to none.
INTEGRITY
We will create professional working relationships in a manner that is forthright and honest at all times.
COMPASSION
We will proactively seek to understand and anticipate the needs of our clients and team.
How do we Supply the High? We expect excellent performance from each other, fostering an environment of unexpected:
SELFLESSNESS
We will provide genuine attention to all clients and our team through unselfish concern and kindness.
DEDICATION
We will exhibit steadfast commitment to our individual performance and devotion to our clients and our team.
ENTHUSIASM
We will passionately pursue an environment and experience that are second to none.
INTEGRITY
We will create professional working relationships in a manner that is forthright and honest at all times.
COMPASSION
We will proactively seek to understand and anticipate the needs of our clients and team.
Jet Linx does things differently. Clients turn to us for a truly one-of-a-kind private aviation experience.
We started by looking at other companies that guarantee private jet services to their clients to see where there was room for improvement. These companies operate massive floating fleets, from one central office, to stretch and try to provide service to the masses. By doing so, their clients schedule flights through an 800 number, embark from a third party FBO, and fly on a different aircraft with different pilots every time.
This leaves clients facing impersonal and unfamiliar relationships for every step of the way. Our competitors are not able to get to know their clients personally and therefore cannot cater to their client’s individual needs. And the client consequently never receives the quality of service that should accompany such a high-ticket item.
In order to provide the best customer service experience, Jet Linx created a new model for business. We start by establishing a local Base of operation – staffed by a local, Five-Star team – so that we can handhold every aspect of the customer service experience. Our clients schedule their flights with a local Flight Concierge team, embark from their local private terminal, and fly on local planes with local pilots they know and trust. We localize every aspect of our business so we can focus on providing each and every client with the very best experience in private aviation, from reserving their jet to the conclusion of the flight.
We started by looking at other companies that guarantee private jet services to their clients to see where there was room for improvement. These companies operate massive floating fleets, from one central office, to stretch and try to provide service to the masses. By doing so, their clients schedule flights through an 800 number, embark from a third party FBO, and fly on a different aircraft with different pilots every time.
This leaves clients facing impersonal and unfamiliar relationships for every step of the way. Our competitors are not able to get to know their clients personally and therefore cannot cater to their client’s individual needs. And the client consequently never receives the quality of service that should accompany such a high-ticket item.
In order to provide the best customer service experience, Jet Linx created a new model for business. We start by establishing a local Base of operation – staffed by a local, Five-Star team – so that we can handhold every aspect of the customer service experience. Our clients schedule their flights with a local Flight Concierge team, embark from their local private terminal, and fly on local planes with local pilots they know and trust. We localize every aspect of our business so we can focus on providing each and every client with the very best experience in private aviation, from reserving their jet to the conclusion of the flight.
