How do employees rate Global Contact Services?

Employees rate Global Contact Services 2.2 out of 5 stars based on 210 anonymous reviews on Glassdoor.

How can I get a job at Global Contact Services?

To get a job at Global Contact Services, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Global Contact Services and prepare for tough questions.

Do people recommend working at Global Contact Services?

Overall, 34% of employees would recommend working at Global Contact Services to a friend. This is based on 210 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Global Contact Services?

53% of job seekers rate their interview experience at Global Contact Services as positive. Candidates give an average difficulty score of 1.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Global Contact Services.

How do employees rate the business outlook for Global Contact Services?

20% of employees think that Global Contact Services has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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Global Contact Services

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Global Contact Services Snapshot

2.2

based on 210 ratings

34% would recommend to a friend

Greg Alcorn

25% approve of CEO

3 OfficesLocations

Description Global Contact Services provides outsourced call center services for FORTUNE 500 companies. Making more than 2 million customer contacts each month, the company's services include inbound and outbound acquisition and inbound customer care, as well as market research and survey administration. Global Contact Services serves clients in such industries as insurance, financial services, telecommunications, and publishing. It has provided call center services for such notable clients as AIG, Bank of America, JP Morgan Chase, American Express, and Wells Fargo. The company owns a dozen call centers across the US.

Life at Global Contact Services

Photos

Global Contact Services photo of: Office Building; Located on 7th & 8th Floors

Jobs at Global Contact Services

Customer Care Associate - Remote

Customer Service Remote Agent Position

Customer Care Associate (WORK FROM HOME)

Customer Care Supervisor

Recruiting & Interviewing

Employee reviews at Global Contact Services

Global Contact Services has an employee rating of 2.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Contact Services employee rating is 41% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by category

2.6

Diversity & inclusion

2.1

Work/Life balance

2.0

Compensation and benefits

2.0

Career opportunities

1.8

Culture & values

1.7

Senior management

Employee reviews

Customer service representative (csr)Former employee

5.0

Amazing company, wished they hadn’t of shut down at our location several years ago

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