2evolve Reviews | Glassdoor

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2evolve Reviews

Updated February 15, 2018
77 reviews

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3.3
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77 Employee Reviews

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Pros
  • I found the team leaders - Rebecca & Anthony in particular, to be really supportive and helpful (in 7 reviews)

  • 2evolve have opened up so many opportunities in my future and have left many fond memories in my past (in 5 reviews)

Cons
  • The job can be stressful and difficult sometimes but the team leaders are really helpful and keen on supporting (in 8 reviews)

  • It can be stressful for some people and it doesnt suit everyone, high turnover because of this (in 6 reviews)

More Pros and Cons

  1. "2evolve is a Rewarding, fun and relaxed environment to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2evolve full-time (Less than a year)

    Pros

    No cold calling! Everyone you chat to over the phone is already so passionate about the charity and enjoys chatting with you. The coaches (Johnny and Jasmine) really do help you with anything, simply put your hand up and they sit with you for as long as you need in order to ensure you feel confident when making calls. Not only are the people in your team very friendly the whole office will make you feel welcome, from IT support staff to the recruitment team and even the welcome at the reception desk is amazing.

    Cons

    I can not say anything bad about this place, everyone works as a team if there is any cons I'm yet to find them!

    Advice to Management

    Keep doing what you're doing!


  2. "Telefundraiser position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser
    Current Employee - Fundraiser
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2evolve full-time (Less than a year)

    Pros

    Realistic targets, fantastic support and training, continued coaching within the role to develop to other positions, many opportunities for progression, fun incentives, friendly, approachable and understanding staff

    Cons

    The role allows you to move across different charities, some people feel comfortable doing this but others don't like change so it depends on the individual

    Advice to Management

    More fun incentives

  3. "Work place bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at 2evolve part-time

    Pros

    Absolutley none because of the nasty behaviour on behalf of the staff

    Cons

    Work place bullies that scream at workers if they do not achieve their targets also rude managements that if you ring and say you had worked there before are abusive and out right nasty over the phone

    Advice to Management

    Quit telling your managers to abuse the workers over not reaching their targets one day someone will go to fair work over it

    2evolve Response

    Jan 31, 2018 – Business Partner

    I'm not sure which part of the business you worked in but I've never seen anyone "scream" at staff nor anyone be abusive over the phone. I would be keen to get the details of any such behaviour so... More


  4. "Team environment, motivating atmosphere, fun role!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telefundraiser in Sydney (Australia)
    Current Employee - Telefundraiser in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2evolve full-time (Less than a year)

    Pros

    I work with an amazing group of people who continually motivate each other to do well, the team effort pushes me to do my best, and there's always a family feel when you walk in at the start pf the day.

    Cons

    The only challenge I working here is I feel a little disheartened with myself if I don't meet my target. But you brush it off and move onto the next call - the team are always great in keeping your spirits up.

    Advice to Management

    Maybe to have a few team days/nights out every few weeks to build relationships and keep morale high.

    2evolve Response

    Nov 27, 2017 – Business Partner

    Thanks for your feedback. There is a social event the first Friday of every month and awards to recognise the top performers. However in December, we will have a social night just before we break... More


  5. "2evolve Telefundraiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telefundraiser
    Current Employee - Telefundraiser
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2evolve full-time (Less than a year)

    Pros

    2evolve is a positive work environment. You are provided with one on one training to improve your sales skills and performance. The weekly incentives help keep you driven and you will always feel appreciated when meeting your targets.

    Cons

    It is challenging to maintain performance on a daily basis. Similar to other sale driven jobs there will be pressure to meet targets and achieve goals.

    Advice to Management

    Invite the companies that we promote to come and speak to us so that we can be more knowledgable. It will benefit our conversation with callers.

    2evolve Response

    Nov 27, 2017 – Business Partner

    Thanks for taking the time to provide feedback. We do have charities come and speak to the fundraisers every month - this month we had Amnesty present to the teams. I appreciate this really helps... More


  6. "Professional, ethical, fun place to work, new skills and personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good training, fun environment , good leadership, develop new skills, encourage excellence, good ethical approach, great team colleagues, managed workload, ongoing support, great location.

    Cons

    Non use of mobile phone during work hours in work environment, breaks are maximum 30 min can be a little short

    Advice to Management

    Keep it up

    2evolve Response

    Nov 27, 2017 – Business Partner

    Thanks for your feedback. Yes, I understand about the mobile phone! One of the restrictions that comes with working in a call centre that deals with sensitive information unfortunately and is... More


  7. Helpful (1)

    "Enjoyable i love comming to work every day and i hate leaving at night"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Officer
    Current Employee - QA Officer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, great work mates. Great staff very helpful i have been at 2 evolve for a year now and i know when i need help i get it theres always regular coaching and your always being looked after.

    Cons

    Sometimes 8 oclock finishes get hard. and i cant wear shorts to work apart from that its a great place

    Advice to Management

    Maybe adding a little bit of flexibility to rosters allowing more people to start earlier during the day.

    2evolve Response

    Nov 21, 2017 – Business Partner

    Cheers for the feedback. The call centre works 12-8pm as it is the best time to speak to donors. Hopefully now it's coming into summer, it will still be light at 8pm so the late finishes wont be so... More

  8. "Amazing team and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people make the job great and its always fun to work. Time flies everyday and theres lots of incentives to keep us motivated.

    Cons

    It can be stressful for some people and it doesnt suit everyone, high turnover because of this. I wish i didnt call the same charity so much and changed more

    Advice to Management

    Mangement are good i didnt interact with all of them


  9. "Caller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2evolve full-time

    Pros

    Having the flexibility to start late shift which gives me time to go to the gym in the morning

    Cons

    Working Saturday however that is extra money in my pocket

    Advice to Management

    Keep it up


  10. "Great call centre job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales
    Current Employee - Telesales

    I have been working at 2evolve full-time (More than a year)

    Pros

    Great place to meet new people and learn new skills and great for career development and sponsorship opportunity's

    Cons

    Having to do the occasional Saturday shifts

    Advice to Management

    I would have optional Saturday shifts every week for people who are over target if they want the extra money

    2evolve Response

    Nov 21, 2017 – Business Partner

    Thanks for your feedback, and I understand your feedback regarding the Saturday shifts - some people love them and want to do them as much as possible, others not so much :)


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