Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

42% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (49) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"Good pay pto which is great only after 3 months" ((in 42 reviews)); "Ace has really good benefits" ((in 42 reviews)); "Great people to work with." ((in 16 reviews)); "Great coworkers and fast paced" ((in 11 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 31 reviews)); "Can easily turn bad with bad management" ((in 30 reviews)); "No work life balance was there" ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 11 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

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ACE Cash Express

ACE Cash Express reviews

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3.0

42% would recommend to a friend

(569 total reviews)

Jay B. Shipowitz

56% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.5

Work/Life balance

ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

569 reviews

4.0

Jun 5, 2026

Great pay and benefits, but limited growth opportunities

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

5.0

Aug 12, 2025

Good company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

ACE Cash Express Response

9mo

Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!

3.0

Aug 2, 2025

It’s meh

Cashier

Recommend

CEO approval

Business Outlook

Pros

Honestly the job is what you make out of it Pretty laid back tho

Cons

The pay could be higher in my opinion

ACE Cash Express Response

10mo

Thank you for sharing your experience. We continuously strive to create a positive and efficient work environment for our employees.

Viewing 1 - 3 of 569 Reviews

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