Does BCHA pay their employees well?

According to anonymously submitted Glassdoor reviews, BCHA employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BCHA. This rating has been stable over the past 12 months.

How satisfied are employees working at BCHA?

54% of BCHA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BCHA 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at BCHA?

Support Worker (12) , Manager (4) , Project Manager (4) , Business Manager (3) , Housing Officer (3) , Senior Practitioner (2) , Specialist Support Worker (2)

What are the pros of working at BCHA according to real employee reviews?

"Good team and fulfilling knowing the difference you make to service users lives" ((in 5 reviews)); "Friendly supportive colleagues, good induction sessions." ((in 4 reviews)); "Supportive and progressive, creating opportunities and a clear pathway from volunteering in to employment, training and development package good, further opportunities to progress through company, frontline support to management is possible if willing to put in the work." ((in 3 reviews)); "Encouragement given to frontline staff to become more involved in business planning and creating opportunities for customer to become involved in shaping our services." ((in 3 reviews)); "Helping people" ((in 3 reviews))

What are the cons of working at BCHA according to real employee reviews?

"Pay was not competitive and salary matrix for support work felt unfair." ((in 7 reviews)); "Assistant director was caught saying nasty things with another manager about staff, both of which made people’s lives very difficult." ((in 3 reviews)); "There is no actual training or development." ((in 3 reviews)); "There is no direction from the CEO or assistant directors." ((in 3 reviews)); "No benefits" ((in 3 reviews))

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BCHA

BCHA reviews

2.8

54% would recommend to a friend

(89 total reviews)

Lorraine Mealings

Not enough data to show CEO approval

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.9

Culture & values

2.8

Career opportunities

2.7

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

BCHA has an employee rating of 2.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BCHA employee rating is 25% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

89 reviews

3.0

Jun 18, 2026

BCHA environment

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Great Team atmosphere was great

Cons

Can get bit tricky sometimes working on frontline

3.0

Nov 7, 2025

Rewarding and challenging work

Support worker

Recommend

CEO approval

Business Outlook

Pros

Good teamwork, excellent project. A good opportunity to build professional relationships with residents who have complex needs, including substance misuse and mental health conditions.

Cons

Sadly, not enough shifts as a bank/relief worker

1.0

Oct 24, 2025

Shocking

Manager

Recommend

CEO approval

Business Outlook

Pros

None constant chaos confusion and incompetence

Cons

Everything. No appreciation. No consideration for customers. Fiddling audits

Viewing 1 - 3 of 89 Reviews

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Jobs at BCHA

Housing Concierge (Permanent, part time (23 hours per week) £25,029.28 - £25,861.56 per annum, pro rata

Senior Wellbeing Coordinator (Maternity Cover, Full - Time, £31511.03 - £33987.21 per annum, pro rata)

Join Our Team: Make a Difference in Supported Housing Tuesday 30th June

Plymouth, England

View job

Multi Trade (£35047.58 - £36597.60 per annum, plus company van) 40 hours per week.

Complex Needs Support Worker- Crisis and Emergency Accommodation Outreach (Salary:£25,029.28 - £25,861.560 per annum 37.5 hours per week) - Permanent

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