Blue Ridge Communications Reviews | Glassdoor

Blue Ridge Communications Reviews

Updated July 5, 2017
15 reviews

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2.8
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Donald E. Reinhard
6 Ratings

15 Employee Reviews

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  1. "A great local station to learn the tv business alongside good people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Crew Member in Lehighton, PA
    Current Employee - Production Crew Member in Lehighton, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Ridge Communications part-time (More than a year)

    Pros

    Good people
    Great place to learn
    Christmas bonus
    Willing to train
    Fun job
    Discounted cable if you work enough hours

    Cons

    The only real issue I have working here is the low pay. There is also not a ton of room for advancement. Even the top jobs here don't seem to pay very well. With that said, other than the low pay, it's a very good place to work and employees are treated very well.

    Advice to Management

    Keep up the good work.


  2. "Sales csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Ridge Communications full-time (More than a year)

    Pros

    Almost free cable after a year

    Cons

    Too demanding for too little pay. Constantly monitored and evaluated. Poor management. Communication in the company is poor. Customers constantly yell at you even though you have nothing to do with their problems.

    Advice to Management

    Treat your employees better

  3. "Way too stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lehighton, PA
    Current Employee - Customer Service Representative in Lehighton, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Ridge Communications (Less than a year)

    Pros

    Benefits are great, incentives and bonuses, usually hiring

    Cons

    Monitoring is awful. Everything you do is watched and evaluated. The pay is really really low. ($20,000-$30,000 a year.) Management doesn't do too much and just says use your judgement. No one cares how you feel or what you think. Barely any communication within the company and no room for advancement really. You deal with people yelling at you all day and then get scored on every call. You get one bad one and your whole average is messed up, then they tell you your scores are too low. You'll have to work holidays, and the vacation schedule goes by seniority. You can only use a personal day if it's approved or you get in trouble. Only one person can have off at a time. If you don't sit there and take everything with a smile, you'll hear about it.

    Advice to Management

    Listen to your employees more. Make them happier with better wages and try to reduce their stress level. Get rid of the monitoring. Make managers be more involved. Don't be Afraid to fire bad employees. Make time off more fair.


  4. "Great place to get your foot in the door"

    StarStarStarStarStar
    Current Employee - Sports Crew Camera Operator in Lehighton, PA
    Current Employee - Sports Crew Camera Operator in Lehighton, PA

    I have been working at Blue Ridge Communications (More than a year)

    Pros

    The people on the sports crew are great to work with. Everyone is always willing to help each other especially if you're the new guy. Older employees will take the time to teach you anything if you ask.

    Cons

    Sports crew is only part-time so everyone has at least one other job outside of the company. And there doesn't seem to be much upward mobility within the company.


  5. "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coaldale, PA
    Former Employee - Customer Service Representative in Coaldale, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Ridge Communications full-time (Less than a year)

    Pros

    Good company and benefits. Call center work.

    Cons

    Angry customers! Not enough FMLA!

    Advice to Management

    Be more sensitive to employees who are having personal issues.


  6. "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Ridge Communications full-time

    Pros

    Very good company to work for

    Cons

    Could do better to reward


  7. "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The management staff is great.

    Cons

    low pay, extreme monitoring , and not everyone is organized and in syc with other departments. Alot of negativity

  8. "Good Starter in CABLE cOMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lehighton, PA
    Former Employee - Customer Service Representative in Lehighton, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Ridge Communications full-time (More than a year)

    Pros

    Learn new skillset, chances for promotions

    Cons

    Pay should be higher, and monitoring is severe

    Advice to Management

    upgrade salaries


  9. "Great company...but family owned."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Ridge Communications full-time (More than 10 years)

    Pros

    Great friendly people with lots of affiliate companies to work for. They treat their employees well. Company is constantly expanding.

    Cons

    The family structure of the company makes it feel like advancement is impossible. Not to mention being paid a fair wage. You see the ceo's making great money, but yet there's always an excuse when it comes to everyone else getting a raise. The company seems stuck in its way and isn't very progressive in the industries they service.

    Advice to Management

    Better wages...more opportunity for advancement, or at least pay increase when a promotion isn't available. Less emphasis on the family structure, which alienates more people than it includes.


  10. "A demanding position with lots of learning opportunities to build up your skill sets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lehighton, PA
    Current Employee - Customer Service Representative in Lehighton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Ridge Communications full-time (More than a year)

    Pros

    Great team players,friendly co workers,good training provide and excellent coaching.

    Cons

    Pay could be better, and physical surroundings could improve.

    Advice to Management

    Better incentives for salary, bonuses


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