Brand USA reviews

3.0

50% would recommend to a friend

(23 total reviews)
avatar

Christopher L. Thompson

65% approve of CEO

30% positive business outlook

Brand USA has an employee rating of 3.0 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Brand USA employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

23 reviews
1.0
Aug 14, 2018

Enter at your own risk.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You’ll meet a handful of smart, talented, and genuine people that care about the mission. Work-life balance (for some) – example: telecommuting is left up to individual mangers; some teams work until 8pm, others leave at 5.

Cons

Independent thought is punished. Unethical fundraising practices. Human Resources that value job security over protecting and being a voice for employees. The fancy office and free snacks do not make up for a lack of leadership, honesty, and respect. Let’s move past the fact that the funding model is not sustainable and they’re at risk of losing all their budget (and that the CEO has no Plan B). Never have I seen a company so full of young minds and energy so underutilized and ignored. Senior staff is so preoccupied with their own job security that they completely overlook or discard the great ideas that could be the source of their collective success – and not to mention, funding. They purposely stifle talent (and complaints of unethical behavior) and push out employees with potential because they find them threatening. The budgets are big enough to do some great things, but most of it is wasted due to outsourcing by senior staff that lack the skills to fulfill their own job responsibilities, and who invest millions in ‘innovative’ ideas straight from 2004. There was a committee formed to improve the culture, but it was disbanded by the CEO when real issues were brought forward. And as expected, most people are miserable, and turnover has been high – of a 70-person firm, 14 people have left in the last year alone.

1.0
May 2, 2014

Riding a roller coaster on the Titanic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission of Brand USA is a terrific opportunity to advance a vital economic sector and create jobs, while promoting amazing travel experiences in local communities. They have the money and the mission to create an exceptional marketing initiative.

Cons

Senior leadership and the board have no vision and no strategic plan. Jobs and contracts are frequently awarded on the basis of connections to a few key cronies. The organization is supposed to be operating the broad national interest but instead is working for the benefit of corporate tourism. No doubt the hope is that the benefits will trickle down but it hasn't happened yet.

5.0
Jul 9, 2018

Opportunities abound for those with passion and commitment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work ethic by the majority of the team at all levels. Even the highest level employees work hard, which isn’t something you see in a lot of organizations. The vast majority of opportunities posted (new positions) are offered to current employees, giving promotion and growth opportunities to current team members. That’s a main reason turnover is very low. Benefits are way better than the average for the area—like immediate vesting in the 401k plan, health benefits that cover most everything with little to no co-pay (depending on the plan you select—and the options are great). There are also training opportunities and management cares about giving people a voice (super friendly open door policy).

Cons

Certain areas of the organization aren’t always the best at sharing and collaborating.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 26 Brand USA reviews submitted anonymously by Brand USA employees. Read employee reviews and ratings on Glassdoor to decide if Brand USA is right for you.