Butler/Till reviews

3.7

64% would recommend to a friend

(99 total reviews)
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Kimberly Jones

89% approve of CEO

71% positive business outlook

Butler/Till has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Butler/Till employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

99 reviews
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros I could list are actually cons. Large amount of time off but oncall on your day off Ownership/esop mentality but constant lay offs when experiencing rapid growth. Shiny employee focus agency while over the last several years the human and empathetic side gone.

Cons

Leadership politics run ramped. Careful, one tiny mistake could cost you your job. Perfection culture runs wild.

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Butler/Till Response
2d
Thank you for taking the time to share your experience and for the years you spent with Butler/Till. We appreciate your honest feedback, even when it's difficult to hear. We're sorry to learn that your experience did not reflect the culture of empathy, collaboration, and support that we strive to create. We recognize that periods of growth and change can be challenging, and we understand how organizational decisions and leadership experiences can impact our employee-owners. Your comments regarding leadership, communication, and our culture are taken seriously. We are committed to continually listening to employee-owner's feedback, evaluating how we lead, and ensuring our values are reflected in the day-to-day experience of our employee-owners. We sincerely appreciate your contributions during your time with us and wish you nothing but success in your future endeavors.
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership, Culture, Benefits, People, Environment

Cons

Systems, Processes, Tools, Burnout, Dysfunction

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Butler/Till Response
1mo
Thank you for taking the time to share your experience at Butler/Till. We’re happy to hear that the people, leadership, and overall culture made a positive impact during your time here. Creating an environment where employee-owners feel supported and connected is something we care deeply about. We also appreciate your candid feedback around some of the operational challenges you experienced. We know there are areas where we can continue to improve, and input like yours is valuable as we work to make the employee-owner experience better across the board.
3.0
May 14, 2026

Good values but low pay and leadership issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. B-Corp. Employee owned. Good clients. Nice office. Good insurance and 401k match. Kind and approachable CEO.

Cons

Poor compensation compared to similar companies in same industry. Low bonuses. Understaffed. Overprocessed. Significant fear of making mistakes because of "flawless execution" leadership mentality. Senior leadership is out of touch about the actual work and needs of employees. Burnout is common and morale is quite low - especially among front-line workers. Annual engagement survey feedback is often glossed over and no real change is made. Feedback doesn't seem to go anywhere and the response from HR is always "talk to your manager" but managers and directors can't make change happen when it starts at the top of the org. Cross-functional teams often clash when we should all have the same goals.

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Butler/Till Response
1mo
Thank you for taking the time to share such detailed feedback and for the more than five years you have invested at Butler/Till. We value the perspective of long-tenured employee-owners and appreciate you calling out both strengths and challenges. We hear and take seriously the concerns you raised around compensation, resourcing, leadership connection, and how feedback is acted on. We are in a period of significant growth and transformation as an agency, and while that brings opportunity, it can also create strain if we are not evolving quickly enough in how we support our teams. Your perspective reinforces areas we know require continued focus. Over the past year, we have been working to strengthen how we listen and respond to employee feedback, including more structured follow-through on engagement survey insights and clearer accountability at senior levels. We are also continuing to invest in compensation benchmarking, role clarity, and team resourcing to better align with market expectations and reduce pressure on our teams. Creating an environment where people feel supported, heard, and empowered to do their best work is core to who we are. We are committed to continuous improvement as we grow, and feedback like yours helps us prioritize where we need to do better. Thank you again for sharing your experience.
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Glassdoor has 103 Butler/Till reviews submitted anonymously by Butler/Till employees. Read employee reviews and ratings on Glassdoor to decide if Butler/Till is right for you.