Cancer Support Services Reviews | Glassdoor

Cancer Support Services Reviews

7 reviews

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  1. "The Ceo was very undecisive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales and Old Business in Dearborn, MI
    Former Employee - Telesales and Old Business in Dearborn, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Cancer Support Services (More than 10 years)

    Pros

    I love the contest that they had loved my supervisors

    Cons

    no room for advancement no raises no communication at all

    Advice to Management

    learn how to communicate with employees


  2. "Telemarketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Dearborn, MI
    Current Employee - Customer Service in Dearborn, MI
    Recommends
    Neutral Outlook

    I have been working at Cancer Support Services full-time (Less than a year)

    Pros

    when dealing with he echo system you do not have to speak with the clients you can communicate with the keys on the keyboard.

    Cons

    On certain days you are required to work night shift.

  3. Helpful (1)

    "Challenges your ethics and morality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dearborn, MI
    Former Employee - Anonymous Employee in Dearborn, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Cancer Support Services full-time

    Pros

    paid every week easy to get bonuses as long as your on time and accurate on the phones.

    Cons

    This is a "charity" with 501c3 status calling for donations that they keep 80% of, it is a subsidiary of a larger for profit company that calls on behalf of other charities that the owners operate. Use of computers to interact with customers that "sale" for you, you are punished if your "sales" are low because people do not want to donate to a charity that they have never heard of and a quick internet search of this company revels all the dirty laundry causing people to hang up fast. Overall my moral compass was challenged coming to work every day.


  4. "hated it...run!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Echo Operator in Dearborn, MI
    Former Employee - Echo Operator in Dearborn, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Cancer Support Services full-time (Less than a year)

    Pros

    you get to sit down
    go home early contests
    weekly pay
    gained experince for better job

    Cons

    very short breaks not even enough time to eat a lunch
    sitting for long periods of times
    greedy company
    if you dont raise enough money for the charity you will be let go.
    high turn over rate
    if you miss a day or are more than 30 mins late , emergency or not your pay will be brought down to minimum wage.
    mixed schedule required to work days and afternoons
    even though managers take turns taking mini vactions (literally) if you happen to miss a day its a huge issue.


  5. "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Trainer in Dearborn, MI
    Former Employee - Sales Trainer in Dearborn, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Cancer Support Services full-time (More than 8 years)

    Pros

    benefits and guaranteed hourly full time pay,

    Cons

    Lies, deceit, working with people who have no morals, high theft environment, under educated people employees without class. Substantial amount of Layoffs for people who succeed. very shady business from many angles


  6. "Cancer support Services"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Small company friendly co workers

    Cons

    Experience lay-offs during work course

    Advice to Management

    Get to know your employees


  7. "Tested moral values everyday but no weekends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Easy work alright pay no weekends

    Cons

    This company poses as a non-profit but yet the call center director makes 200,000 a year, you're expected to get donations from elderly people on small fixed incomes not by speaking with them yourself but through pre recorded prompts and if you are unable to "sale" through it they fire you. I found myself challenged morally working for this "charity" they are proud of the 20% that is used for the patients that they can't find a reason to deny help.

    Advice to Management

    It's a computer change the voice you know your affiliates upstairs are using the same script and voice .