Does Card Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, Card Factory employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Card Factory. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Card Factory?

45% of Card Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Card Factory 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Card Factory?

Sales Assistant (332) , Store Manager (88) , Sales Associate (72) , Retail Sales Assistant (56) , Seasonal Sales Assistant (54) , Assistant Manager (45) , Team Leader (44) , Seasonal Sales Associate (43) , Retail Assistant (41) , Manager (34) , Key Holder (26) , Retail Sales Associate (22) , Keyholder (20) , Supervisor (19) , Shop Assistant (17)

What are the pros of working at Card Factory according to real employee reviews?

"Friendly staff and helpful." ((in 132 reviews)); "The people were all nice and there was always someone more senior in the shop to ask for help." ((in 77 reviews)); "Some nice colleagues" ((in 53 reviews)); "Flexible on shifts" ((in 10 reviews)); "Great Opportunities across the business" ((in 9 reviews))

What are the cons of working at Card Factory according to real employee reviews?

"low pay and very boring some times" ((in 143 reviews)); "Most aspects were poor but management were more concerned with bottom line than anything else" ((in 69 reviews)); "Long hours and not all paid." ((in 53 reviews)); "Minimum wage for hard work which goes unnoticed and to be told it ain't good enough!" ((in 53 reviews)); "Boring no organisation and awful managers" ((in 46 reviews))

What are the top reviewed Card Factory locations?

Hampshire , New York , Erlanger , Irvine , Berkeley , Century City

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Card Factory

Card Factory reviews

3.3

45% would recommend to a friend

(1,189 total reviews)

Darcy Willson-Rymer

51% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Card Factory has an employee rating of 3.3 out of 5 stars, based on 1,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Card Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Jun 29, 2026

Supportive leadership, but low pay and no growth

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

nice people and good leadership

Cons

low pay and no career progression

4.0

Jun 26, 2026

Decent pay, but work can be boring at times

Team leader

Recommend

CEO approval

Business Outlook

Pros

nice colleagues, easy work, decent pay

Cons

boring at times, hours being cut back

4.0

Jun 21, 2026

Fun workplace, but wages could improve

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Fun to work there with people

Cons

Wage was not high enough

Viewing 1 - 3 of 1,189 Reviews

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