Card Factory Reviews

Updated Aug 13, 2020

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3.3
55%
Recommend to a Friend
83%
Approve of CEO
Card Factory CEO    Karen Hubbard (no image)
Karen Hubbard
89 Ratings
Pros
  • "Friendly staff good experienc e(in 25 reviews)

  • "Great people, every day is different, fast paced and fun(in 15 reviews)

Cons
  • "Pay could be better than minimum wage(in 37 reviews)

  • "And seriously good luck with your area manager(in 20 reviews)

More Pros and Cons
  1. "nice friendly company"

    4.0
    Former Employee - Seasonal Sales Assistant 

    I worked at Card Factory part-time

    Pros

    happy faces at work daily

    Cons

    not really any to be honest

  2. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Card Factory part-time for more than a year

    Pros

    Keeping active Great team to work with

    Cons

    Can't fault anything to be honest


  3. "Family!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Card Factory full-time for more than 10 years

    Pros

    We are loyal We're part of the story We're a little bit mad

    Cons

    Rate of pay for management needs to be reviewed. Not much more than NLW

  4. "Okay place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Assistant in Bedford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Card Factory part-time for less than a year

    Pros

    Goes very quickly as its busy

    Cons

    Clicky management and small staffroom

  5. "My time at Card Factory"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant/Cashier in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Card Factory part-time

    Pros

    The team was close and helpful.

    Cons

    There weren't many cons, the same you'd get at any workplace really.

  6. "Good First Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Basingstoke, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Card Factory part-time for less than a year

    Pros

    Lots of overtime, friendly colleagues, fun and easy first job

    Cons

    repetitive, not so nice area manager

  7. "Decent workplace - but too much of a focus on bogus average sales figures"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Assistant With Keyholding Responsibilities 
    Doesn't Recommend

    I worked at Card Factory part-time for less than a year

    Pros

    Decent support offered opportunity to be involved in a PAYE scheme

    Cons

    Too much focus on bogus “average basket value” which records the average worth of an employees sales, which are largely down to being in the right place at the right time. This would lead to situations where certain employees would avoid serving customers with low value sales, out of fear of lowering their average sale value. Creates an unnecessarily competitive environment instead of focusing on providing great customer service.

    Continue reading
  8. "Sales assistant"

    3.0
    Former Employee - Sales Assistant in Manchester, England

    I worked at Card Factory part-time

    Pros

    Good colleagues and training at the store.

    Cons

    A bit stressful at Christmas

  9. "Fun and Productive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Card Factory part-time

    Pros

    Friendly staff and customers, always something to do.

    Cons

    Hours can be cut back when there is a quiet spell

  10. "Friendly staff"

    4.0
    Former Employee - Retail Sales Assistant in Coventry, England

    I worked at Card Factory part-time

    Pros

    Friendly staff and laid back atmosphere

    Cons

    Often did 12 to 13 hour shifts over holiday periods with only a half hour break

Found 330 reviews