Card Factory Reviews | Glassdoor

Card Factory Reviews

Updated December 9, 2017
137 reviews

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2.6
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Karen Hubbard
15 Ratings

137 Employee Reviews

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Pros
  • Friendly staff great company to work for (in 7 reviews)

  • Friendly staff, flexible hours, great management, 15% staff discount (in 7 reviews)

Cons
  • Minimum wage: salary should at least attempt to be competitive for the amount of work you are supposed to be doing (in 18 reviews)

  • No real health and safety there and no first aiders whatsoever (in 8 reviews)

More Pros and Cons

  1. "so good, really good, nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    staff are friendly at card factory

    Cons

    this is non applicaple. so good


  2. "Staff are lovely."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Assistant in Chester-le-Street, England (UK)
    Current Employee - Seasonal Sales Assistant in Chester-le-Street, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Card Factory part-time (Less than a year)

    Pros

    Friendly staff great company to work for. Everyone helps each other and supports each other always alot to do which means more experience.

    Cons

    Very cold in store and stockroom as no heating. Small shop and stock room very little room to move.

  3. "A normal part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Card Factory part-time

    Pros

    The work environment was friendly and I was always paid on time.

    Cons

    The pay was bad, although that can be expected with this line of work.


  4. "Christmas sales assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Card Factory part-time

    Pros

    Quiet shop not much to do

    Cons

    Very Low pay - minimum wage

    Advice to Management

    Increase salary


  5. Helpful (1)

    "Meeting new faces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Temporary Sales Assistant in Plymouth, England (UK)
    Former Employee - Christmas Temporary Sales Assistant in Plymouth, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Card Factory part-time (More than a year)

    Pros

    That did enjoy my job and i met some very nice people

    Cons

    Its not good pay and i been underpaid or not paid at all for started 15 min early. Stock rooms are so cold no heating and no breaks

    Advice to Management

    Breaks should be taken if do more then 5hours not 8.


  6. "Too Many Changes, Too Little Respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wakefield, England (UK)
    Former Employee - Anonymous Employee in Wakefield, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Card Factory full-time (Less than a year)

    Pros

    Stable employment.
    Some nice, well meaning work for the Company.
    Nice head office (little bland but comforts le).
    Good transport links to head office.
    Regular and reliable pay.
    Can get away with not doing a lot if you want.

    Cons

    Poor pay and recognition. False promises that this is going to be reviewed. Say this to keep people hanging but don't act on it.
    Lots of new people into the business that think they know best. Lots of preaching about engagement without any big changes. A lot of people being 'managed out' (favourite phrase of a member of HR!) and a number of which are serious enough to end in constructive dismissal and stress claims.

    Throughout Card factory you expected to more hours that you are paid for and poor working conditions in shops (staff under undue pressure, with no training, no heating, filthy staff areas, no sick pay, holiday pay only for contracted hours)

    Bullying in the workplace is common place in particular from management.....

    If any newspaper were to want a good scoop work in a shop for a few weeks in run up to Christmas! Amazon and Sports direct have nothing on Card Factory!

    Would be surprised if retention rate is anywhere near national average.

    Advice to Management

    Wouldn't even try to give them any advice they won't listen


  7. Helpful (1)

    "Sales assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Preston, North West England, England (UK)
    Current Employee - Anonymous Employee in Preston, North West England, England (UK)

    I have been working at Card Factory part-time (More than a year)

    Pros

    Always busy and time flys

    Cons

    Minimum wage and no breaks

  8. Helpful (1)

    "Sales Assistant at Card Factory for one year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Card Factory part-time

    Pros

    retail experience was the only reason I stayed.

    Cons

    low wages, working over time and not getting paid. At the end of the month pay day wages were still less than the hours I worked for. Manager got suspended.


  9. "Card Factory job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Card Factory part-time

    Pros

    Flexible shifts and good hours, worked them around my college hours

    Cons

    Minimum wage, I got £4 an hour to


  10. Helpful (3)

    "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Card Factory part-time

    Pros

    There are absolutely none sadly

    Cons

    Long hours with little breaks, expected to stay ridiculous amount of time after shift ends


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