Clinton Health Access Initiative Reviews | Glassdoor

Clinton Health Access Initiative Reviews

Updated October 4, 2017
104 reviews

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9 Ratings

104 Employee Reviews

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Pros
  • CHAI is a mission-driven organization at it's heart and does great work (in 8 reviews)

  • If you are driven by achieving results, "saving lives" and organisational mission this is the place to work (in 6 reviews)

Cons
  • Bad work-life balance, travelling 90% of the time although job description only says 50% (in 7 reviews)

  • The senior management is very oppressive (in 12 reviews)

More Pros and Cons

  1. Helpful (2)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager
    Former Employee - Program Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Clinton Health Access Initiative full-time (More than 3 years)

    Pros

    Flexible work schedule as long as you delivered on time and did good work; very interesting and smart colleagues; small and nimble could respond to situations close to real time

    Cons

    funding for country offices and positions a challenge with reliance on grants; benefits started improving at the time I left

    Advice to Management

    Ensure that country management teams are staffed with at least one visionary leader and one operational leader for better functioning and utilization of the staff on the team


  2. Helpful (3)

    "Does not walk the talk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Boston, MA
    Former Employee - Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Clinton Health Access Initiative full-time (More than 3 years)

    Pros

    Its stated intentions to save lives and its strategy to harness global markets in product procurement for eventual country distribution and population care/delivery.

    Cons

    Despite what many employees say, this is not McKinsey. Salary levels to low to hire or sustain real talent. While the emphasis on financial analytics is admirable, it is overdone in part due to a lack of standards by which to judge a quality product. Employees can be found w/heads buried in their computer in the middle of meetings, for show; which may increase program outputs but contribute little towards measurable advancements of program, funder or country goals. Global teams often lack understanding of country political environments and diplomacy, and are thus handicapped when partnering in the development of strategic plans for which they compensate by talking over peers & partners and micro-managing activities. On more than one occasion, I observed global partners block the career advancement of well-deserving country-based staff to keep that individual from leaving their post. Future employees are encouraged to establish your own contacts separate and apart from management as quickly as possible. Matrix management structure is conveniently ill-defined and those identified to support your work and program success, may, in fact, be, knowing or unwittingly, sabotaging it.

    Advice to Management

    Stop and listen. Just say no to corporate bullying which is alive and well at CHAI. Hire and retain the talent needed to advance program goals and objectives and get a grip on your braggarts and thieves. Improve strategic planning and corporate discipline. Remember CHAI's corporate values which, among them, include humility. Train staff of matters involving diplomacy and relationship management appropriate to/for the countries they support.

  3. Helpful (4)

    "Ridiculously RIDICULOUSLY Understaffed - Please Go Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Clinton Health Access Initiative full-time (More than a year)

    Pros

    Working at home and traveling seem like perks but believe me they both wear you out real quick. Especially the travel. When traveling expect to work from 6am to midnight, expect your supervisors to give you assignments to be completed on the plane and discussed when you land and expect to use your weekends and federal holidays traveling.

    Cons

    Extremely understaffed because they won't hire as many people as they need. Most people are doing 2 people's work and select few even up to 3 people. Work products are not as thorough as they should be because people have to do too much at once - at that point, a lot of guesswork and sugarcoating with some nice looking graphs happens so holes in the data (that could have been filled by hiring someone else)can be hidden.

    Not to mention, you are quite likely to end up with a manager that'll make all these already grave issues with this job worse. Your exit ops aren't great either so trying to jump ship means you're stuck.

    Please do not work here. Or come with a plan to go to business school after 1 year. AT MOST 2 years but you'll be extremely burnt out by then and might have lost your soul somewhere.

    Also, you'll be paid much worse than a fresh college grad working a normal 9-5.

    Seriously, you WILL NOT like it here. No one does.

    Advice to Management

    Every single person supervising anyone should read the reviews in here. Have a "call" about that.


  4. "Run far away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Clinton Health Access Initiative full-time

    Pros

    They will reimburse just about everything , very good health insurance plans

    Cons

    Very very low salary, short deadlines for projects, some countries lack proper offices, no transparency , no guidance with problems and projects.m

    Advice to Management

    Recruit country managers that actually know the details of hiv and/or malaria transmission. It was embarrassing that I knew so much more than my supervisor.


  5. "Software enginner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clinton Health Access Initiative full-time

    Pros

    great experienced people,Great CEO and family feeling

    Cons

    sometimes they dont know what their objective is


  6. Helpful (2)

    "Global Markets Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clinton Health Access Initiative full-time

    Pros

    People are passionate about the work and the field they are working on;
    Peers and managers are always very helpful

    Cons

    The organization structure is sometimes a bit loose, which means you will get lost if you don't know who and what are the resources you can look for when completing a task


  7. Helpful (5)

    "Very decentralized - experiences may vary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager, Country Program in Boston, MA
    Current Employee - Program Manager, Country Program in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Clinton Health Access Initiative full-time

    Pros

    CHAI is a very decentralized organization. Your experience will vary largely based on 1) which office you work out of (e.g. HQ vs. Country Team vs. Global Roaming Team), and 2) Who is on your immediate team. Take the time to interview well and understand the culture and challenges of the team and office you'll be working from, because that will determine 90% of your job satisfaction.

    Overall pros (as a Country Team employee in a relatively large Country Office):
    - Very mission-driven
    - Little bureaucracy
    - Smart people all around
    - Responsive to government needs, rather than imposing vertical development initiatives
    - Excellent global network of expertise and experience to tap into
    - Salary ranges are very generous for local country staff
    - The matrix structure of country teams liaising with global technical teams works well in many cases
    - Great job opportunities if you want to transfer to another global/country team or program.
    - Work/life balance has improved a lot over the last few years (in our office at least)

    Cons

    - Salaries somewhat low for expat staff, compared to other organizations. (This is due to the organization's belief that equalized salary ranges for national vs. expat staff are more ethical, but you'll find voices on both sides of this debate.)
    - Smaller offices have weaker procedures and few SOPs

    Advice to Management

    Retain your good employees by:

    1) Improving salaries and benefits, especially for expats who take a pay cut to come to CHAI.
    2) Hiring or promoting more mid-level technical mentors in country offices who can continue to train junior staff, as opposed to relying solely on global technical teams who aren't there for consistent mentorship.

  8. Helpful (2)

    "Great Impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Boston, MA
    Current Employee - Senior Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CHAI is really effective in delivering impact; not just an academic shop writing papers. You can stay very motivated when you know the projects you are working on will help people in lower income countries obtain better health care.

    Cons

    Requires extensive travel and the lelve of expenses reimbursement is sometimes not as high as other NGOLs working for the US government.


  9. Helpful (5)

    "A transit point: definitely not your final destination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Asia, TX
    Former Employee - Analyst in Asia, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Clinton Health Access Initiative full-time (Less than a year)

    Pros

    Mission oriented with great and smart people. Generally, they are young and hard working.
    Flexible working hours for in country team.

    Cons

    Compensation is generally very low. While trying to bridge the gap between local and expat salary for in country office, the salary of local in country team is way lower than the expat in country team by 20%. Management team justifies that the differences come from expat package includes cost of living. The point is everyone need to pay rent, bills, transportation and food regardless of them being expat or local.

    CHAI is an organization that work for public health, but their own employee does not have a good health coverage. Unlike the US and third county national (expat working in country office), there are no health insurance and retirement saving for the local.

    There is no clear career path within county office. Promotion equates to amount of time spent with CHAI regardless of how much you put into expanding your responsibilities. Review cannot be conducted earlier than one year even if your role is expanded.

    Analyst position is an entry position and lowest level of the in country office. There are Analyst, Sr. Analyst, Associate, Sr. Associate. Generally, analyst and associate role are doing exactly the same thing; however one is paid much higher.

    Almost always never see an expat being hired for an Analyst role though they have lesser experience and lower degree than the local. You will find yourself doing Associate's job with lots lower pay and being led by your junior expat.

    Advice to Management

    Practice what you preach:
    1. Have a read at your own core values and see if these core values are consistently enforced.
    2. Review compensation.
    3. Treat the local better.


  10. Helpful (3)

    "All the negative reviews below are spot on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great health care coverage, reimbursements for many things

    Cons

    Apply elsewhere and run far far away. I reviewed glassdoor before I interviewed and accepted my position. I figured it couldn't be that bad.... boy was I wrong. Very low salaries (regardless of your education level) because they need to be "frugal". Management and HR are clueless, two-faced, and do not communicate with each other.

    Advice to Management

    Doesn't matter, things wont change.


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