Commerce reviews

3.8

67% would recommend to a friend

(29 total reviews)
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Travis Hess

70% approve of CEO

40% positive business outlook

Commerce has an employee rating of 3.8 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews
5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment with supportive teammates and collaborative culture. The company offers good learning opportunities, exposure to global projects, and flexibility to manage work-life balance. Leadership is generally approachable and open to feedback.

Cons

Some processes can be slow due to company size, and priorities may change frequently. Career progression paths could be clearer in some teams, especially outside headquarters.

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Commerce Response
4mo
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email us at talentacquisition@commerce.com or reach out to your HRBP.
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-Friendly coworkers -Great partners -Opportunity to try things -Many people genuinely care and are willing to help in when asked -New leadership team has the right idea (though unfortunately came in too late imo) -Great CFO

Cons

-Company trajectory on the decline -Top heavy organization, too many people trying to delegate down to the few people who actually execute -Lack of proper strategy -Most of the mid level managers who were the heartbeat of BigCommerce historically have left and not sure if the company will be able to reinvent itself in time -Conflicting goals of different organization pit teams against each other. Caused too much friction internally. For a company struggling for relevance from external sources, this was a mistake.

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Commerce Response
2w
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com
4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance Decent benefits & pay

Cons

Change fatigue, return to office policy (3x week)

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Commerce Response
2w
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to your HRBP.
Viewing 1 - 3 of 29 Reviews

Glassdoor has 44 Commerce reviews submitted anonymously by Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Commerce is right for you.