Computer Services Reviews | Glassdoor

Computer Services Reviews

Updated February 18, 2017
44 reviews

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Full-time Part-time

4.0
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Steven A. Powless
30 Ratings

44 Employee Reviews

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  1. "Happy Ex-employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computer Services full-time (More than 3 years)

    Pros

    Great financial stability. The benefits are good. I saw someone mention no 401K match but didn't mention the Profit Sharing plan that at the time I left had a floor of 9%/year.
    Thoughtful people to work with and for in management. It's a company that cares about its employees as well as its clients.

    Cons

    Sometimes it takes too long to make changes that are needed and recognized. Not enough resources are dedicated to seeing change through to the end.

    Advice to Management

    Get the board to realize that investment back in the company is sometimes more critical in achieving future plans than hitting financials in the current year.
    Other than that keep up the great work.


  2. "Working at CSI"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Computer Services full-time

    Pros

    The company is financially solvent. Job security even if you don't want to work very hard.

    Cons

    Hard workers carry the load allowing others to skate along. If you are a hard worker, they will work you until you have nothing left to give. All along they are keeping the under achievers employed. Work loads and salaries are very unbalanced. If you are one of the hard workers and mention you need to be compensated for it, management berates you until you feel guilty for even bringing it up. There are people in the office that do NOTHING all day every day because they have nothing to do, yet are kept on the payroll. Come and go as they please for 2 -4 hours a day. Some employees are allowed paid time away from work to take their cat to the vet - other employees have to beg and take vacation time to take their sick child to the doctor. People are picked to be promoted based on if they are personal friends or if they are liked. Not on what they know. And the manager that lacks the required knowledge then takes the hard workers under them and rides them hard works them into the ground, while allowing the non-performers under them to just skate along on the payroll. If you bring any of these things up to management, YOU become the problem.

    Advice to Management

    NONE. That's what the so-called employee engagement survey is for. It would be helpful if it were taken seriously, and wasn't just put in place to say you have one.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Valparaiso, IN
    Current Employee - Product Manager in Valparaiso, IN
    Recommends
    Positive Outlook

    I have been working at Computer Services full-time (More than 5 years)

    Pros

    Real opportunities to grow and use the experience you already have. You feel like you can really make a difference and management cares about you and your family.

    Cons

    I don't have any currently.

    Advice to Management

    None


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  5. "Career Based vs. Job Based"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Paducah, KY
    Current Employee - Anonymous Employee in Paducah, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Services full-time (More than 10 years)

    Pros

    Company is very goals driven with solid and consistent management philosophies. The future direction of the company is well planned and well executed. CSI recognizes and values employee tenure and strives to ensure employee satisfaction with respect to their careers and working environment. Employees are encouraged to self-empower themselves to drive the company for success. Formal leadership programs provide opportunities for advancement for those interested in long-term careers vs. just working at a job.

    Cons

    Not really a good company to use as a "stepping stone" for those trying to just build their resume and move on to other companies. CSI puts heavy emphasis on long-term employment and rewards accordingly. New hires just starting their careers can become frustrated that aggressive title promotions and large salary increases are not common during the early years of a career. Another negative impression of the company is that once you are hired, it is very rare that anyone is ever terminated. They often just move them to other positions. This leads to animosity among other employees that are excelling but feel they are rewarded no different than the below-standard performers. This leads to pockets of negative morale within the employee base.

    Advice to Management

    Continue to constantly educate the employee base on business activities and strategic plans. Don't hesitate to eliminate individuals that do not perform up to expectations. At times, the weakest link in the chain cannot be trained or coached into success. Upper management as a whole needs to be more stern and refuse to allow these situations to exist.


  6. Helpful (2)

    "Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Austin, TX
    Current Employee - Systems Analyst in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Computer Services full-time (More than 3 years)

    Pros

    Great coworkers, great low-level management, great medical benefits, they are growing and expanding, well-respected in the industry.

    Cons

    Terrible pay, questionable mid-level management & c-level management, zero 401k match, job title and responsibilities are constantly changing, very little room to move within the company. They are a slave to the stock-holders and show little concern for employee satisfaction.

    Advice to Management

    Spend a little $ on your staff, it will go a long way!


  7. Helpful (2)

    "A nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Services full-time (More than 8 years)

    Pros

    If you apply yourself long enough and are persistent, you will be recognized and rewarded eventually. The benefits here are quite good too.

    Cons

    Sometimes recognition doesn't happen very fast. Management states that they value transparency but could do a better job being transparent.

    Advice to Management

    Recognize the wins but don't bury the failures. Talking about things that didn't go to plan brings it full circle. Ignoring things that didn't work out feels like those plans are being ignored or buried.


  8. Helpful (1)

    "Incredible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive salary, potential for personal growth, generous benefits, invests in employees, profit sharing, family friendly

    Cons

    Large company makes it hard to meet and connect with other employees around the nation, although teams seem to communicate well enough with one another.


  9. Helpful (3)

    "Wonderful place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Paducah, KY
    Current Employee - Senior Vice President in Paducah, KY
    Recommends
    Positive Outlook

    I have been working at Computer Services (More than 10 years)

    Pros

    Great company with great employees.

    Cons

    There is nothing that comes to mind.


  10. Helpful (5)

    "Overall good. Glaring exception, but otherwise good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good work. Excellent clients! Decent travel and good healthcare plans. Upper management is patient, and the overall culture -while not necessarily progressive- fosters growth of the individual and the team. I enjoyed

    Cons

    Top management for technical department attempts to gain compliance with dishonesty rather then genuine information sharing. Even when promises received in writing, be wary. Promoted similar-minded middle management, which caused yet more dishonesty problems.

    Advice to Management

    Technical upper management: Dishonesty/Manipulation games backfired when used on our division. You asked us why over 20% of the office left to other companies and your competitors in an 18 month time period. This is why.


  11. Helpful (4)

    "False and misleading training & hostile work environment."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible with schedule & that's about it. Casual work environment was nice. Sometimes they would feed you lunch.

    Cons

    I was hired on with the promise to be trained thoroughly which did not occur. Management and co-workers do nothing but shoot the breeze and get mad when you ask for assistance then throw you under the bus for various reasons if you're not all about wasting time like them and getting nothing done. Metrics is not what they base your status as a employee that is hardworking and efficient at their job. You will be told that your numbers are great after you've improved and then once you excelled and beat several other employees closed ticket ratios then they will make some random excuse and let you go. No warnings or violations were given to me at any point in time.



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