Cook's Direct reviews

3.2

64% would recommend to a friend

(22 total reviews)

Tim Ford

56% approve of CEO

60% positive business outlook

Cook's Direct has an employee rating of 3.2 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cook's Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

22 reviews
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Vendors provide much needed product training and lunch and learn.

Cons

My experience at Cook’s Direct was disappointing due to a lack of structure and professionalism. There is no formal training program, and employees are often expected to learn on their own without clear guidance or support. The company does not have documented standard operating procedures (SOPs), which creates confusion and inconsistency across departments. Within the sales team, there is a noticeable level of misogyny and gender bias, making it difficult for women to feel respected or supported in their roles. Additionally, the company does not adhere to a 30-60-90 day performance improvement or onboarding plan, leaving new hires without the feedback or development opportunities necessary to succeed. Overall, Cook’s Direct would benefit greatly from professional HRoversight, standardized training, and a workplace culture built on equity, accountability, diversity and respect.

5.0
Sep 4, 2025

Excellent Company with Strong Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cook's Direct is a great place to work. They respect their employees and truly care about their customers. There are many opportunities for growth and advancement with many long term employees that have been through the ranks.

Cons

Nothing much negative, just too far for me.

5.0
Mar 23, 2023

Enjoyable workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office lunches, trainings, company parties, enjoyable work place. Managers care about their employees.

Cons

There was an employee that was super toxic. She was unprofessional, had minimal knowledge of how to complete her tasks and she is no longer with the company so this is actually a pro.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Cook's Direct reviews submitted anonymously by Cook's Direct employees. Read employee reviews and ratings on Glassdoor to decide if Cook's Direct is right for you.