Cooks Pest Control Reviews | Glassdoor

Cooks Pest Control Reviews

Updated August 14, 2017
39 reviews

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3.2
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John Cook Sr
22 Ratings

39 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Birmingham, AL
    Former Employee - Sales Representative in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cooks Pest Control full-time (More than a year)

    Pros

    Nice family oriented company. Great potential for sales and service candidates

    Cons

    Long hours but very fulfilling.


  2. "Great company and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cooks Pest Control full-time (More than a year)

    Pros

    Management is great ,even dealing with Corporate has been. Tons of benefits, room for advancement. Off on weekends unless on call, which is rare honestly. You do have the option to work Saturday's if you want to get ahead or make extra.
    Commission isn't too bad. I surely can't complain.

    Cons

    Hours can be long. Payment schedule is not every other week. It's every 1st and 15th of the month. Sometimes you'll get lucky and get paid on a Friday if the 15th falls on a Sunday. Other days you'll go a 2 weeks plus 2-3 business days without a check.
    The amount of inspections needed per day.

    Outdated. Everything is done by hand.
    Charge backs. When people cancel early or stop paying they take the commission earned out of your check.

    No direct deposit.

    Advice to Management

    I know you guys want to pioneer a new system. I applaud you. But if there's one that's already working for other companies then try using that for the time being while you perfect your own.
    It'll put an end to charge backs on initials. Running payment after the work is already completed is hurting your techs when they have to be cancelled and your sales reps when there's a chargeback.
    It'll also speed up inspections which will allow us to see more people a daily basis. Paperwork is time consuming. I know you guys aim for 4-6, inspections a day but sometimes it's not possible. Be happy that your Salesperson brought back 2, sales out of the 3, inspection he/she had. Do not punish them for not seeing a 4th customer. At the end of the day a sale was made, as well 3, connections.
    You have good days and bad days. Rainy days kills production. People do not like you at their house nor in it. Also looks really unprofessional having to walk through a business or customers home muddy and soaked.

    Great company!! Great employees!! But listen to us

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Decatur, AL
    Former Employee - Sales Representative in Decatur, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cooks Pest Control full-time (More than 8 years)

    Pros

    Good Benefits, For a small fee you can drive a company car but your family can never ride in the car

    Cons

    Management is abusive, constant micromanaging, does not care about your family, say they are a Christian based company but that is far from the truth. More care is put on outward contributions to the community than to the employees. Many employees are on state assistance due to low pay.

    Advice to Management

    Get into this century with technology and treat employees with the respect you expect to receive


  4. "Cook's Pest Control is a good place to work. Pay is good. Benefits, facilities and equipment are very good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cooks Pest Control full-time (More than 10 years)

    Pros

    Stable, growing, customer, as well as employee oriented company. If you are ready to work honestly, hard, smart, and put in the hours, you can make a living. Not going to get rich, but the company is always looking to find ways to keep employees longer. Excellent training program. The best in the industry. Company vehicles, uniforms, matched 401k up to 5% of your income. Health, life, vision, dental insurance available.

    Cons

    Some of the managers are not the best. The good old boy system still is at work, but seems to be going out. Corporate mentality is slow to change, but what's new about that?

    Advice to Management

    Listen to the employees and respond whether or not the idea is accepted. Develop a culture of candor.


  5. "Patience…"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in Mobile, AL
    Current Employee - Pest Control Technician in Mobile, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cooks Pest Control full-time (Less than a year)

    Pros

    By yourself, great company, high integrity expectations, great pay for the type of work performed, quick and easy job .

    Cons

    There are certain pests that require many follow ups to a customer's house, which CAN make you get behind, rain makes the job a little bit difficult although there is another treatment method some customers don't want you to come out which can again make you behind.

    Advice to Management

    Make sure your employees don't become stressed out… that's one of the main reasons they leave.


  6. "Not so happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Cooks Pest Control full-time (More than 10 years)

    Pros

    Was a great family company

    Cons

    Changes in the way company is ran

    Advice to Management

    Take care of your employees and customers


  7. Helpful (1)

    "Limited income potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Inspector
    Former Employee - Sales Inspector
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You do have a protected territory and receive in bound leads from there

    Cons

    Management not helpful. You are lucky to see the head man unless something is wrong.

    Advice to Management

    Be more involved. Recognize achievements and effort.

  8. Helpful (1)

    "Route based customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Mobile, AL
    Former Employee - Pest Control Technician in Mobile, AL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cooks Pest Control full-time (More than a year)

    Pros

    Pays good for someone with no skills. Entry level . Trains you for the job. Christian company. Commission on some sales

    Cons

    Monotonous, no room to move up in the company. If you want to move up you have to move .

    Advice to Management

    No one wants to move for a promotion


  9. Helpful (2)

    "Looking for a way out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in Atlanta, GA
    Current Employee - Pest Control Technician in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cooks Pest Control full-time (More than a year)

    Pros

    Uh.... Some customers are great

    Cons

    Long hours.. 10-14 hour days in Georgia. High number of stops for quota and if you're stuck with new contracts you'll find yourself behind. Everything is hand written and stone age. be prepared to work Saturdays if you fall more than 5 stops behind.

    Management never orders enough supplies, trucks are POS. Bad sales means unnecessary visits to a problem you can't control. No....NO FAMILY TIME! Techs are salary so adding unnecessary task like collections, calling to notify customers (should have an automated service) is slave driving. Every tech loves working a full day and then come back to beg customers to pay.

    Monthly training always comes with a condescending and arrogant message from the CEO. Common sense apparently is not sufficient the company or he assumes we're all dumb.

    Last but not least the pay is not worth it. No one has shown me how to interpret the pay sheet and now I'm convinced they don't know either.

    Advice to Management

    Cooks seems like Crooks. 21st century has room for you!


  10. "Sales"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are nice and friendly

    Cons

    A lot of driving. Commission sucks


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