Credit Protection Association Reviews | Glassdoor

Credit Protection Association Reviews

Updated July 26, 2018
14 reviews

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3.4
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David Baber
10 Ratings

14 Employee Reviews

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  1. ""Proper Sales" - "Great Training" - "Part of a Team""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Credit Protection Association full-time

    Pros

    Great people, great training, a product that works. Excellent backup! The ability to have control of your own destiny. Work / Reward ratio - excellent. Being seen "punching the air" after a good sale! Positive client feedback. Mentoring and support after a long hard day.

    Cons

    The ignorance and stupidity of some other co-workers who expected something for nothing!

    Coming away from a meeting where I failed to "sell" - through my own fault!

    Advice to Management

    Better coffee on phone days!


  2. Helpful (3)

    "Great Career if your willing to put the work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Manchester, England (UK)
    Current Employee - Account Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Protection Association full-time (Less than a year)

    Pros

    Managers give you great support from the start and all through the process, available to speak to all the time. The earning potential is only limited by how much work your willing to do. If you work hard the rewards are incredible. They have supported me through a very tough time.

    Cons

    None at all. If you work you get rewarded

    Advice to Management

    Keep doing what you are doing

  3. Helpful (3)

    "Great company to work for - as long as your pt the effort in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Franchisee in Bolton, England (UK)
    Current Employee - Franchisee in Bolton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Protection Association full-time (Less than a year)

    Pros

    Structured training course. Great product. Good support from the regional manner. I have worked for CPA for 7 months now and purchased a franchise as I have such faith in the product and the regional and national sales manager. Great money to be made, but you have to earn it. Don't expect to be given millions on a gold plate.

    Cons

    It can be hard work and takes a short period of time to be established - however this is explained to you when you join. Don't expect to get rich quick, but be prepared to make good money if you work hard.

    Advice to Management

    Increased brand awareness - especially in the north. Better SEO.


  4. Helpful (1)

    "You get out what you put in. Don’t look for excuses look in the mirror"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Manchester, England (UK)
    Current Employee - Regional Sales Manager in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Protection Association full-time (More than 5 years)

    Pros

    Great product that walks the talk. Great simple sales process that delivers if followed with ability to earn uncapped earnings.

    Cons

    Spending hours training applicants that have the potential but can’t follow simple straight forward sales processes that have worked for years because they think know better. Even worse they give up too early as it’s hard and it’s not the get rich quick scheme they have been looking for all there lives.

    Advice to Management

    Increase brand awareness and improve our web presence Keep up the good work as Account Managers would not be investing in the company by buying the franchise if it did not work


  5. Helpful (1)

    "Liars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Credit Protection Association full-time

    Pros

    Really can't think of any

    Cons

    I would say the whole career is flawed. they were lauding one of the guys in my team for being a star but he sold very little and earned very little so the rest of the team, newbies mostly were thinking "if he's the best what do the average earn?"

    Advice to Management

    Stop Lying


  6. Helpful (4)

    "They do What it says on the Tin!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Service Manager in Portsmouth, South East England, England (UK)
    Current Employee - Account Service Manager in Portsmouth, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company supports you every step of the way from starting out, through to becoming established on territory.
    Follow the training guide and you get the results and are very well paid for effort put in.
    Like following a recipe. Put in all the ingredients, follow the timings and you get cake! Leave out some of the steps, or an ingredient and you get a biscuit. Not the same at all.
    Great team in the office who have lots of experience, some have worked at head office for decades. Always there to help and advise you when you are faced with difficult situations when on site in meetings with potential new members or existing members. As a company, they do what it says on the tin........provide excellent credit management facilities and recover overdue accounts very successfully for their subscribers.

    Cons

    None that are not happening in every other place I have ever worked.

    Advice to Management

    Keep up the innovations being put in place and continue to look to the future with I.T. improvements


  7. "You dont have to be mad to work here but it helps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Manager in London, England (UK)
    Current Employee - Collections Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Protection Association full-time (More than 10 years)

    Pros

    Lovely Staff who are efficient in their own roles and work as a team. Good camaraderie between all departments.
    Quirky and lively environment cross between 'Are you being Served 'and 'The Office' lots of laughter .
    Great Christmas Parties with our Sales teams.
    Spacious offices and situated in a great place for shopping at lunch time.
    Hard work is rewarded. We support a great sales team and interact with all our sales people daily.
    We have fantastic relationships with our clients and every day is different. I have been here 29 years and still enjoy every day.

    Cons

    No parking. Can't think of anything else.

    Advice to Management

    Delegate

  8. Helpful (5)

    "load of crap - dont do it - its a total non job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Credit Protection Association full-time (Less than a year)

    Pros

    none at all - it's not a job - you are a self employed tout for someone elses business and you cant even bill for your time

    Cons

    everything -
    being lied to about how you are going to be working a patch that hasn't been done for years only to find you cant visit x y or z company because they signed up two months ago.
    Being given a patch with only 500 elligible businesses who answer with things like 'not you lot again'
    discovering that the product is actually worthless and there are many better alternatives that companies already use
    discovering the company is so far out of date its laughable
    discovering this commision only job keeps the owner in new jags while everyone else effectively works for free.
    Even if you miraculously make some money you will run out of prospects within four weeks . .

    Advice to Management

    shut your company and stop exploiting people
    to anyone thinking of applying forget it
    you would earn way more begging assuming you made a quid.

    Credit Protection Association Response

    Nov 23, 2016 – Operations Director

    e appreciate comments but find it hard to believe that you worked full-time at The Credit Protection Association (CPA) as a salesperson, because experience proves if you had worked full-time and... More


  9. Helpful (2)

    "Its a Plc but feels more like family to me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Positive Outlook

    Pros

    Stable long established company with good resources.
    Run by an owner-director so decisions can get made quickly.
    Everyone is treated like an individual.
    You are trusted to do your job and get on with it.
    Great office camaraderie and spirit.
    Average member of staff has been here more than 12 years.
    If you work hard and get results you get fantastic rewards.
    Office is in a lovely position set away from the road with lots of amenities and close to transport.

    Cons

    local parking is difficult.
    You have to get the district line if you come by tube.
    Because of the longevity of staff, progression can take time

    Credit Protection Association Response

    Nov 23, 2016 – Operations Director

    thank you.


  10. "interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    Pros

    Great intensive sales training - they really know their stuff
    It was great being out visiting prospects
    You could sell the product on the first visit
    Able to work near home with an exclusive area.
    The manager was happy to come out with you and help.
    Only had to travel to the office one day a week.

    Cons

    Phone days are tough
    You have to find your own prospects
    the prospects were all SME's and would often break appointments
    It is full on

    Advice to Management

    Break up the sales process. Book appointments for the salesman

    Credit Protection Association Response

    Nov 23, 2016 – Operations Director

    Thank you for your comments which are much appreciated. We agree with you that phone days can be tough, but it is usually the case that people who do not make sufficient appointments have not stuck... More


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