Does Crossroads Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads Health employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Crossroads Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crossroads Health?

51% of Crossroads Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads Health 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Crossroads Health?

Counselor (5) , School Based Provider (2)

What are the pros of working at Crossroads Health according to real employee reviews?

"The staff, who work and deliver care to clients in need, are amazing." ((in 4 reviews)); "Some really great coworkers and schools." ((in 3 reviews)); "The management however, is not." ((in 3 reviews)); "The organizations values a healthy work life balance and encourages staff to develop healthy boundaries to reduce burnout." ((in 3 reviews))

What are the cons of working at Crossroads Health according to real employee reviews?

"Horrible pay, management is horrible, non" ((in 5 reviews)); "Upper management is delusional at best about the "outlook" of the agency, and only seems to be worried about the bottom dollar since huge mistakes were made." ((in 3 reviews))

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Crossroads Health

Crossroads Health reviews

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3.1

51% would recommend to a friend

(46 total reviews)

Shayna L. Jackson, MSSA, LISW-S

65% approve of CEO

41% positive business outlook

Ratings by category

3.5

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.4

Career opportunities

3.0

Senior management

2.9

Compensation and benefits

Crossroads Health has an employee rating of 3.1 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crossroads Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

46 reviews

3.0

Dec 29, 2025

Fair

Psychiatric nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Awesome team. Dedicated staff. Good hours.

Cons

Inconsistent and poor management and follow through on difficult patients.

3.0

Jul 10, 2025

Pros and Cons

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mid Level supervisors are very supportive. Most people working here are nice and pleasant to work with.

Cons

Upper management forgets what it's like in the field. Creates metrics then surrounds them with conditions of what we are not allowed to do anymore and makes it harder for us to reach them. Upper management can also be unsupportive.

2.0

May 26, 2025

Crossroads Health/New Directions Review

Intake coordinator

Recommend

CEO approval

Business Outlook

Pros

New Directions is flexible and laid back

Cons

Poor compensation, high turnover rate, short-staffed

Viewing 1 - 3 of 46 Reviews

Jobs at Crossroads Health

Marketing and Communications Specialist

Access (Intake)Counselor

Case Manager- Community Based (Adult/Youth)

Counselor - Outpatient (Adult and Youth)

Case Manager - Employment Services

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