Direct Partners Reviews | Glassdoor

Direct Partners Reviews

Updated May 1, 2017
26 reviews

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3.1
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Skip Reed
16 Ratings

26 Employee Reviews

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  1. "It was alright, I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Partners full-time

    Pros

    The people were pretty cool

    Cons

    They went out of business

    Advice to Management

    Don't go out of business


  2. "Great People and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Los Angeles, CA
    Former Employee - Marketing Director in Los Angeles, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Partners full-time (More than 3 years)

    Pros

    Very smart and hardworking teams. Variety of projects and clients keep things interesting. Office perks include fully stocked snacks and drinks, in-office yoga, and great company parties.

    Cons

    Deadlines are nearly impossible. Need CS teams to set better client expectations. Last minute promises often lead to mistakes and a worse outcome than day-late-deliverables.

    Advice to Management

    Push back or crazy client requests occasionally.

  3. "Good direct-marketing agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Marina del Rey, CA
    Former Employee - Anonymous Employee in Marina del Rey, CA

    I worked at Direct Partners full-time (Less than a year)

    Pros

    Great open-concept office space; convenient location with free parking; good variety of clients

    Cons

    Clients include the unpalatable Howard Jarvis Taxpayers Association


  4. "Advertising Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marina del Rey, CA
    Former Employee - Anonymous Employee in Marina del Rey, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Partners full-time (Less than a year)

    Pros

    Most of the staff was professional, cordial, and clearly intelligent and doing their work. Direct Partners was owned by a larger parent company. There were definite perks such as lunches and dinners were catered for people working on tight deadlines. Contract and freelance people were frequently brought in to help on certain projects where more manpower was needed. Again, nearly everyone on the regular, full-time staff was friendly, professional, and no "weirdness" whatsoever.

    Cons

    The agency was in transition and there were several art directors on staff: One female art director was there for several years and she was very difficult to work with. It is not an exaggeration to say that she routinely argued with a junior staff member -- who was always polite when he spoke to her for help or other approval or feedback from her. Their arguments escalated to a point where things were even thrown onto the floor. And, another example is of a female intern working with a senior male art director, wearing very revealing clothes and clearly -- not interacting with him in a professional manner. This was very apparent and the male art director, who was married with family, did not make it obvious to set appropriate professional boundaries. This display of a lack of leadership in a mentoring relationship was disheartening to witness. Direct Partners was one of several companies in a large "warehouse-type" setting where the noise levels from people talking on desk phones in their cubicles were very loud and distracting. And, there was NOT a cordial attitude between staff from different companies that happened to share a floor, for example.

    Advice to Management

    Please give your entire staff training so that senior staff is providing ethical leadership. Junior staff, including interns, can be mentored by mature senior staff who have undergone this kind of training.


  5. "Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to learn
    Multiple Clients
    Good People to work with

    Cons

    Didn't feel like there was a lot of room for growth.

    Advice to Management

    Figure out ways to promote from within as opposed to hiring above someone who is capable and already knows the business. Give performance reviews without Jr. level having to ask for it.


  6. "Strong potential, needs sales leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Partners full-time (More than 5 years)

    Pros

    Innovative and exciting start up that was the most disruptive digital agency of its time. Things turned with the founder, Wes Nichols, left to run a global agency network at Omnicom (which bought Direct Partners).

    Smart leverage of digital and direct marketing for big clients.

    Amazing office and fun culture

    Cons

    Horrible sales efforts hurt the growth of the company.

    Jerry McRuer should have retired at the acquisition as he hurt the company and culture by protecting weak employees (known as "Jerrys Kids"!). He is now gone but it took too long. Smart guy but way over his head.

    Skip reed tried to fix but too much damage from jerry and not enough sales expertise and momentum.

    Advice to Management

    Get a new ceo who can drive revenue growth.


  7. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Marina del Rey, CA
    Former Employee - Project Manager in Marina del Rey, CA
    Recommends
    Positive Outlook

    Pros

    Great atmosphere . Great management

    Cons

    I liked everything about the job

    Advice to Management

    None

  8. Helpful (3)

    "Gone are the good times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Playa Vista, CA
    Former Employee - Anonymous Employee in Playa Vista, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Direct Partners full-time (More than a year)

    Pros

    Some great people, fun clients, dog-friendly office, and lots of office parties that were fun to attend.

    Cons

    Things used to be a lot more fun then they are now. Less social, a bit forced and awkward after layoffs. Management often says they don't know what's going on, which is not a good answer for an employee to hear.

    Advice to Management

    More transparency, make business decisions based on past results instead of business decisions based on emotions.


  9. Helpful (2)

    "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marina del Rey, CA
    Former Employee - Anonymous Employee in Marina del Rey, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct Partners full-time (More than a year)

    Pros

    Office space is really nice, the office is dog friendly so you can bring your pet and there is parking.

    Cons

    The company has poor structure and the culture is very sink or swim. Management, from the CEO to your day to day managers, aren't genuine or trustworthy at times. There's no transparency so you're in a constant state of worry. I couldn't imagine recommending anyone starting a career here or pretending they'd have any kind of career growth. All agencies have long hours, but Direct Partners over works their employees with little reward financially or even through encouragement. If you accept a job offer here I hope it's for an extremely high title with decent pay because that's the title you will have when you leave at the same pay grade because they do not like to grow from within.

    Advice to Management

    Be transparent and kind to your employees if you have any interest in retention. Maybe change up your management, you've kept them and the outcome remains the same- a struggle.


  10. Helpful (3)

    "Bad management and little cooperation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Partners full-time (Less than a year)

    Pros

    You got to control the source code from the get go. They gave a great amount of freedom to get the job done.

    Cons

    Management would often have meetings justifying low pay. Benefits were very hard to exercise as they refused to approve anything prior to doing it, meaning you pay first, then they decide if it was worthy of being refunded.

    The management fought every single benefit, even a 20/wk benefit was called in question.

    There was also little in the way of collaboration. You were a lone wolf programmer.

    It was also not uncommon to have to work overtime, even though you are on salary. At least once a month I would need to put in almost an extra 8 hours.

    Advice to Management

    Treat professionals like working professionals with lives. I generally got the feeling that I was a tool and not a person. I remember one meeting we were told to "work harder, faster, and make fewer mistakes". Now when you don't pay overtime, that math simply doesn't make sense and is kind of insulting.


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