Mostly Positive, Some Growth and Culture Issues - Software Engineering Manager 1Password Employee Review

4.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Average to above average pay for tech outside of SF/NY - Great benefits / health coverage for US - Everyone individually is pretty great and team autonomy is solid and a positive - Alignment on what we are building and why

Cons

- Culture shift slowly trying to become a Meta/Facebook culture is forced and ugly. Many ICs and EMs came from Meta or intentionally came here to avoid the toxic impact culture and requirement to self promote for any recognition and pay attention to internal Facebook/Workplace system. People complain that most of their mental overhead is now about being an internal influencer instead of just doing their jobs. - Too many disjointed communication strategies/platforms and lack of ELT standardization on setting expectations. Things pop up on a random Workplace post and all 1000 employees are expected to just know that there is a new deadline or expectation.

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1Password Response
2y
Hi there, Thanks for taking the time to share your thoughts and feedback here. We really appreciate it! We'd be happy to continue the conversation around how we can make sure we continue to focus on impact, and are always open to feedback. Please don't hesitate to reach out to your manager or HRBP if you'd like to chat further. -- The People Team

Explore other reviews about 1Password

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Awesome founders when they were involved in the day-to-day - Great benefits

Cons

- Lost a lot of what made this place special during the scale up from 100-1000 employees - Hired a ton of outside leadership which ultimately resulted in a culture shift and many of the people who worked there the longest leaving

1
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1Password Response
2mo
Hi there, Thank you for taking the time to share your experience and feedback about our culture. Take care, – The People Team
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Exceptional Peer Network: The individual contributors (ICs) are incredibly collaborative and supportive, making the day-to-day work environment rewarding. Engaging Client Interactions: While customer accounts can initially be low-engagement, it allows for creative outreach strategies. Once connected, clients are great to work with and conversations are highly valuable. Exciting Industry Segment: Working in cybersecurity right now is highly motivating as the company tackles highly relevant, real-world problems driven by rapid AI advancements.

Cons

Leadership and Execution Gaps: Despite the company's massive market potential, high-level leadership struggles with effective operational execution, and systemic issues rarely get resolved. Ineffective Enablement Support: Despite having a large, robust internal enablement team, customer-facing teams suffer from a severe lack of practical, actionable support. Furthermore, high-level sales leadership struggles to drive effective revenue execution. Subjective Promotion Standards: Career advancement feels heavily driven by internal politics and "vibes" rather than objective performance data or merit-based metrics. Culture of Forced Positivity: There is a top-down expectation of compliance and toxic positivity. Constructive criticism or highlighting systemic challenges is often discouraged or penalized, rather than welcomed as a tool for improvement. Unclear Long-Term Outlook: Because of organizational inertia and a struggle to support the teams that actively nurture revenue, the future trajectory of the company feels uncertain.

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