Avoid working here at all costs - Claims 1Path Employee Review

1.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Getting paid each fortnight. Going home at the end of a long day.

Cons

A hotline that has Assessors working as call centre operators/receptionists. Excessive case workload over 70 claims per assessor with no support provided to compelte the required actions. Team Managers that have no control over work and no confidence in approving actions. Techies/QA run all claims with unrealistic requirements placed on assessors who then need to place these on to the claimaints. No support for assessors, managers are more interested in reports that do not change anything. Excellively high staff turnover which management do not want to discuss. Depressed and stress staff culture encourgaed by management. Way too many chiefs and not enough indians. Frowned upon should you want to actually tak a lunch break.

Explore other reviews about 1Path

5.0
Dec 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn new things

Cons

Fast-paced environment and some long hours

4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

They were very friendly and everyone was really nice to work with. The management was absolutely great as far as the smes and different team leadership was great.

Cons

No real goal to achieve, especially with poor metrics and insight.

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