Awful director culture as soon as you scratch the surface - Anonymous employee 1st Formations Employee Review

2.0
Oct 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office is quite nice, pay is pretty good because it's the only way they can avoid a mass exodus. Majority of staff that are non directors are genuinely talented and good people.

Cons

The directors are overwhelming in their approach to creating a toxic culture. There is the owner, and his two puppets, who have scaled the business by sacrificing themselves to act how the owner would at all times. They all should be frankly ashamed of how they belittle their staff and believe they are correct at all times. The micromanagement is beyond belief. Anyone who joins here having been elsewhere with a normal culture will immediately clash here, and the staff turnover is insane. You can see how toxic the culture is from the frankly ludicrous LinkedIn campaign over the summer, which must be one of the most embarrassing things I've seen in a workplace. The "owner" creates a post with his thoughts on some random scenario and the staff all repost it and tell him how wonderful his thoughts are. Seems so genuine!

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1st Formations Response
7mo
Thank you for taking the time to share your thoughts with us. We’re genuinely sorry that your experience at 1st Formations didn’t align with the positive and supportive environment we strive to provide. We’re glad you found value in your relationships with colleagues, but we also recognise that there were challenges, and we appreciate your honesty in highlighting them. At 1st Formations, we value open communication and take all feedback seriously. We’re committed to fostering a workplace culture built on fairness, respect, and collaboration, and we recognise that this is an ongoing process. Your comments have been shared with senior leadership as part of our continued commitment to building a respectful, engaging, and supportive environment for all team members. Our People Team are well invested in further promoting wellbeing and ensuring fair, transparent processes across the company. We appreciate your contribution during your time with us and wish you every success in your future endeavours. If you’d like to share more insights, we’d welcome hearing from you at HR@1stformations.co.uk

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2.0
Sep 21, 2022
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Pros

Paid okay. Work from home rotaly

Cons

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2.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Nothing significant to highlight here. Good and bad,

Cons

The company tried to look supportive on the surface, but once you were actually in the role, the cracks showed fast. The team was collaborative enough, but the expectations kept shifting and the “manageable workload” only stayed manageable because most of the tasks were the same repetitive admin work every day. I picked up some office skills and got pulled into different departments, but none of it led anywhere because there’s basically no real advancement in admin roles. And whenever priorities changed, which was often, the direction became vague, leaving everyone guessing what actually mattered. It was frustrating to feel stuck and constantly trying to make sense of unclear guidance.

1
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1st Formations Response
1d
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly around clarity of direction and progression opportunities. While we recognise that priorities can evolve in a growing business, we do not aim for colleagues to feel uncertain or unsupported in their roles. We also appreciate your comments on workload and development. While some administrative roles naturally involve routine tasks, we strive to provide broader learning opportunities and clearer progression pathways. We’re sorry this wasn’t reflected in your experience. At the same time, we aim to ensure expectations are communicated clearly and that changes in priorities are supported with appropriate guidance. Your feedback highlights that we need to continue strengthening consistency in these areas. We encourage open and constructive dialogue and provide a range of channels for colleagues to raise concerns, including confidential routes and direct access to HR. If you would be open to discussing your feedback further, please contact us at HR@1stformations.co.uk. Thank you again for sharing your perspective.
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