Pros
The people you sit next to are nice
Cons
Management think they are too good for their staff and didn’t talk to us, only demanded daily KPI’s and was angry if we didn’t get it. The quality manager only talks to you if you make a mistake. On my first day with no training I was expected to reach the daily KPI. At the interview I was promised to be making around 200 calls per day, it ended up being close to 500 per day. Needless to say, it was exhausting and no support from management, I was forced to quit. Also, on their job ads it says you can get a certificate, I asked them about that and they said they no longer do that and will never do it again but I noticed in there current ads they put that in. And on their website they don’t have the correct address. they lie to their customers because 99% of their customers would kill them if they knew where they were really located. For the work you do, the pay is below average. I was on $27 per hour. Please note if you’re desperate for money don’t apply for this job because they make you wait 4weeks for your first pay check. Which I’ve never heard of. They work you to the bone and expect a lot and pay you bare minimum. No employee is valued and the place seems normal on the outside with the fake grass and table tennis table but you hardly ever get a break and are always sitting down, yes you can stand but you look stupid. Oh and if an oh& s person came there, they would have a heart attack the place is filled with exposed wires and accidents waiting to happen. The toilets are tiny and everyone goes there before breaks to use their mobile, god forbid we actually used a phone for one second at our desk. The place is basically a zoo.