Good as a start up - Customer Service Representative 2Checkout Employee Review

3.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Its not a typical call center, you can still feel human noy a robot They take into consideration your shift preferences You can switch department when the opportunity presents

Cons

The management makes it hard to stay in this department, she surrounded herself with minions that she promotes based on her liking and makes the lifes of those that dont think like her miserable. She discusses the cvs of the people that comes interview out loud in the office and makes fun of them. The most unprofessional person i have ever worked with. Everybody complained about her in their exit interviews, but the hr cover her(not to mention she knows all you say in the exit interview) Her shift consists of at least 3-4 coffee breaks of minimum 30 min I could go on with this all day, bottom line stay under her radar

Explore other reviews about 2Checkout

5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Very supportive, communicative team with high standards.

Cons

Remote nature of job can be isolating.

4.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

There are a lot of passionate co-workers at 2Checkout. And most of your peers are very supportive for both your career and what's best for the company. The company has a great balance between corporate stability and a small business culture. 2Checkout offers a really cool product that has a lot of potential, just needs some polish. With the smaller scale of the business, there is a lot of opportunity for you to grow with that development. Having been here for 4+ years, I've had the opportunity to experience that growth with 2Checkout and it has been a great learning experience. The culture has improved greatly over the past year as new management has been much better at supporting employees. Overall, I'd recommend the company going forward.

Cons

As noted in some of the older reviews on this site, the company has struggled in the past with management and employee morale. It's gone from a very small business, run by "friends" to a more organized corporate structure. But in that transition there has been a lot of struggle between management and the general employees. Thankfully most of that management has left the company and new management seems focused on both the true value of the product, and it's hard working employees. Employee compensation is kind of all over the place in the company. As a whole, I'd say it still underpays a bit, but that's not to say you can't negotiate the right salary for you.

3
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