Pros
Ok starting pay, resonable benifits packages, the fellow employees are nice and try to help as much as possable when you need it, 2 weeks of paid training
Cons
the communication between the temp agency (VOLT) and 2Wire is not as good as it should be I recived two full days of no call no show time because my schedule was not communicated to 2wire you will be supporting a product you have no experience or confidance in there are many known issues such as freezing picture and the gateway losing connection and all you can tell the customer is that there may be problems with there connection and youwill look into it furter. also you are not properly trained on how to use the tools the first time you get to use them is when you are on a call will a real customer.