Good Payment, Awful management - Customer Support Consultant 3Shape Employee Review

3.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

It has good Payment, a great site, and some additional bonuses. It has free coffee and monthly snacks bonuses.

Cons

Awful admin attitude. The administrative leader has an attitude like the company is doing a favor by letting you work there. Sometimes looks like the country manager doesn't know what's going on. They say this is not a call center, but all the politics are like a call center. Some team leaders behave like dictators. and have no idea about the products, only inner policies.

Explore other reviews about 3Shape

5.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Would definitely recommend 3Shape as your employer.

Cons

Could sometimes be a bit unstructured/not many processes in place.

2.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Comp. Package Remote Liked immediate team members Tool access Innovative

Cons

High role responsibilities and expectation without providing the resources to achieve the KPI's. Very toxic work culture. People get fired for no reason on a daily basis that have been veterans even. It was sad to see so many people leave and just watch people wake up to an unexplained meeting with HR that they will suddenly not have a job to feed their family. Leadership has an extremely high turnover due to this and leaves the team often swimming above water. Leadership promoted to replace previous directors are never qualified and the atmosphere is quite toxic and high-school cliques. I actually enjoyed my work itself, but chose to depart. They try 'too hard' to push the diversity and inclusion aspect of the work environment rather than having and keeping qualified people.

4
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