Pros
Working at 42support has been a genuinely positive experience. The company culture is one of the biggest highlights — everyone gets along well, and there’s a strong sense of teamwork, respect, and collaboration.
One of the best perks of the job is the quality of the clients. We work with incredible organizations that truly value the relationship and treat us as strategic partners rather than just an IT help desk. That partnership approach makes the work more meaningful and rewarding.
Being in the MSP field provides exposure to a wide variety of technologies, industries, and technical challenges. The fast-paced environment keeps things interesting and creates constant learning opportunities. You quickly build a well-rounded and highly marketable skill set.
There are also strong internal growth opportunities. Hard work is recognized, and advancement is possible — I was personally promoted, which shows the company values developing talent from within.
Travel is another unique benefit. We get the opportunity to visit different states and cities to support clients on-site, which keeps the job exciting. The company takes great care of employees while traveling, ensuring accommodations and logistics are handled professionally so you feel supported and valued.
Overall, it’s a dynamic, growth-oriented environment with strong leadership, great coworkers, and clients who genuinely appreciate the partnership.
Cons
Like most MSP environments, the pace can be fast and sometimes demanding. Priorities may shift quickly depending on client needs, so flexibility is important. If someone prefers a very predictable day-to-day routine, this environment could feel challenging at times.
Because you support multiple clients and technologies, workloads can occasionally feel heavy — especially during major projects or urgent issues. However, that intensity also contributes to professional growth and experience.
Travel, while a great perk, can require time away from home and family depending on scheduling.