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      4th Utility

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      4th Utility reviews

      Overall Terrible - Senior Customer Service Advisor 4th Utility Employee Review

      1.0
      Apr 18, 2025
      Senior customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Noneeee Noneeee Noneeee Noneeee Noneeee

      Cons

      Treated like a number and no care for any of the customer service team, Management use phrases like "If you don't like it you know where the door is" As apart of management I feel like the company need a restart and a culture shift.

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      1.0
      Feb 19, 2025
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      4 day work week Friendly colleagues

      Cons

      Lack of training Instability, constant changes to processes etc. Lack of support Angry customers because service is poor Low pay

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