Smoke & Mirrors - Court Support Specialist ABC Legal Employee Review

2.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work & quality equipment. The team is usually very diverse and everyone is friendly.

Cons

They have very high expectations, but they don’t have a system to truly support what they offer to clients. A lot of money is being spent wasted on requests for documents because they have a broken system (while I was there), which leads to no rapport between ABC Legal and the courts. I’m pretty sure we were blacklisted by a few courts for the constant requests for documents. Personally, I believe they hire people when the workload is high and then terminate them when the workload is more manageable. & I say this because the expectations within the probationary period are not really attainable , unless you’re just passing of the work to the next person. lol . Which is exactly what’s going on. Yall take care.

Explore other reviews about ABC Legal

5.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to make your own schedule, as long as it is in the correct time frame

Cons

Can't think of any right now.

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

You make your own hours and work when you want to

Cons

They have absolutely no way for you to communicate with them other than emails that take them days or weeks to respond to. If there’s an urgent issue with a legal file, you’ve been asked to deliver it can take forever to get a response. They can call you, but you can’t call them, the phone number on the cover sheets they give you is not in Service. They tell you you can reject jobs if you don’t want them but when I’ve rejected jobs, they get assigned to me anyway and when I complain, they tell me to be careful not to accept jobs I don’t want. And there’s no way to communicate when you get an email usually you can’t respond to the email and if you do, it’ll take days or weeks for a response. But they expect you to do everything within 24 or 48 hours.

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