Would have stayed, if not for CEO. - Help Desk Technician ACD.net Employee Review

Exposure to many areas of the telecommunications and technology industry Opportunity to learn quickly and take on responsibility Hands-on experience with real-world infrastructure projects Team members are generally willing to help each other solve problems Fast-paced environment that keeps work interesting Ability to work on a variety of projects instead of doing the same task every day Good environment for self-motivated employees who enjoy learning

Fast pace can sometimes create shifting priorities Communication between departments can occasionally be inconsistent Workload can vary depending on project demands and timelines Processes and documentation are still evolving in some areas Employees may wear multiple hats depending on business needs Some roles require flexibility outside normal schedules during outages or urgent projects

- people you work with are very nice, - management (that aren't the owners) are actually very caring and do want to see you succeed. - good place to learn - despite my harsh cons, I did enjoy my time working here and really enjoyed the people I got to work directly with. - pretty easy to get overtime depending on your department

- owners are know it alls yet wonder why there are various issues - you'll be hired for one position, then you'll be working for a completely different position, and even in that position do something that's not in the job description - owners view everyone as expendable and then wonder why they're constantly having to hire new people. - new hires will be training other new hires within 1-2 weeks, and then wonder why something is done incorrectly - seriously the turnaround is comically bad. Even a super villain would have better worker retention - place is dysfunctional because of top level issues causing issues and butting heads with one another - insurance is very average - employee moral isn't the greatest when you're constantly seeing people get fired/moved around - communication could be better - you likely aren't getting a raise because they're going to fire you even if you think you've done a good job