Pros
* Regular hours *Great single person health care * relaxed environment: no dress code besides common-sense, great flexibility with time off or sick leave often could take day off day of (if i informed boss and had paid time off I could use) *coworkers and Sanjeev (boss of support department) are great and chill folks * fairly decent way to get experience on paper (what you actually do off paper may greatly vary)
Cons
* pay is not competitive * raises are dependent on the owner Kevin liking you * Kevin if he likes you will pull you out of your department and make you do his assorted projects which range from Janitorial like mopping to organizing to running electrical. * If Kevin finds out you are particularly good at any skill you can say goodby to the support department because your going to be repairing dry wall, painting walls, doing tiling including at kevins personal rental property's. * Kevin goes out of his ways to give menial tedious projects to new hires in the support department to "see if they are a good fit for the company" some of the ones I've seen new hires get are: sorting nuts and bolts, cleaning base board trim around the whole building, painting, moping the whole support department weekly, etc. * Kevin will move people around departments on a whim. regradless to your skill set or desired role. construction moved to support and support moved to construction. * Kevin and Steve are the Co-owners of the company and they are brothers, but they fight like a boomer married couple in the middle of a messy divorce. * Safety at ACD.net is a afterthought. From unqualified support department people being made to do plumbing and electrical work, poorly hung sound dampening panels falling on occasion breaking keyboards and computers (they haven't hit anyone yet thankfully), lights hung in the warehouse in a way its nearly inevitable they fall if they shake or wiggle just a little, and High powered laser engraving taking place in the middle of the support department office space without any shielding nearly blinding the most experienced support representative (they got merely side swiped by the laser and were still seeing stars for half and hour).