Amazing company - Bookings Coordinator ACT Property Employee Review

Directors try to keep in touch with all the team, listen your concerns The manager at the time was a lovely person Travelling a lot and get to know different people and explore different locations Flexibility being employed via PAYE or freelancer agreement basis Good overtime payment Give you good devices to work with

They do not reimburse the travel but expect you to travel a lot Directors listen your concerns but nothing is done to improve No lunch breaks Poor diary management Bookings are usually overflowing and they don't care about travelling time or breaks Lack of care with physical well being of the clerks and mental health Low quality software to work with Expect you to work out of hours without requesting this before hand (starting before 9 and finishing after 6)

When I first joined, the company was small, supportive, and had a genuine family feel. Leadership took the time to look after their staff, valued hard work, and showed their appreciation through regular fun socials and team activities. It felt like a place where everyone’s contribution mattered, and there was a real sense of camaraderie.

Covid was the turning point for this company. What was once a fun and supportive culture shifted into one driven by greed and ignorance. The managing directors have become completely out of touch with the reality of day-to-day work, and staff are neither respected nor supported. There is no concern for employee wellbeing — long hours, weekend work, and insufficient lunch breaks are the norm, and despite considerable growth, there is still no HR function in place. I have never felt so unhappy and unmotivated in a role, and leaving was the best decision I could have made. High staff turnover is a major issue, with people regularly dismissed without fair cause or any form of employee support plan. I would strongly advise others to avoid this company if they value being treated fairly and with respect.