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      ADT

      Engaged Employer

      ADT reviews

      Dissapointing - High Volume Residential Sales ADT Employee Review

      2.0
      Jul 10, 2011
      High volume residential sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefit package which starts after 30 days. Good initial training.

      Cons

      The micromanagement is overwhelming. Management goals regarding cold calling, phones, door knocking make you a part time salesman, full time appointment setter. Overall, managements obsession with micromanagement destroys any motivation to sell. The good sales pro will realize quickly that this is a low dollar commission chase. It isn't worth chasing $100 commissions all over the territory without a competitive gas/phone allowance and base...

      Explore other reviews about ADT

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

      Cons

      Customers can be very nasty at times, but with a kind word on your side can make a difference.

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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