Not a bad place if you're there for the right reasons - Anonymous employee ADT Employee Review

4.0
Sep 14, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of Vacation TIme/ Can take a day off no questions asked Good Benefits Easy to move around promotion wise as long as you meet your goals Very secure company, hasnt laid off in years Job Security Open Door Policy, you can go straight to upper management if your manager wont handle your problem They are trying to improve employee appreciation Promotes from within Tuition Reimbursement Diversity Dress code has relaxed more in the last year Paid training to begin working at company

Cons

The building is very old and cubicles need some serious updating The air ducts have never been cleaned in over 5 years. Needs new chairs, lots of employees have back and neck pains They fire the good people and keep the riffraff / favoritism Some managers are extremely numbers driven and will deny breaks if theres to many calls holding QA requirements aren't realistic Not a good place to work if you don't like people Depending on the dept the job can be extremely stressful Management/Corp Level is really out of touch with what the front line employees deal with daily

Explore other reviews about ADT

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

Cons

Customers can be very nasty at times, but with a kind word on your side can make a difference.

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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