Acceptable entry level job - Install Technician ADT Employee Review

3.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for ADT is an acceptable entry level sales position. You are provided with some leads and pretty good training. You are given the freedom to work independantly most of the time. I found management to be very helpful and flexible with getting sales closed.

Cons

You are expected to be on call for six days during the week. You are told that you will make a certain amount of money if you hit the easily attainable goal. 90 percent of sales reps do not hit the goal every month. Company provided leads are are actually ones that the telemarketing staff could not close. You are selling something that other companies are giving away for free. You may be required to go door to door. Sales has a very high turnover.

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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