Horrible - Anonymous employee ADT Employee Review

2.0
Jan 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros was making new friends and working with great people who cared about you. Some of the team managers really knew how to have fun at work and not just make it all about work work work and have us extremely miserable.

Cons

The HR coordinator is extremely rude does not care about you and other employees. You have some agents who are "favorites" and get to do whatever they want when they want and not have to pay any of it. Also have strict rules that you have to follow or they are quick to right you up and fire you. Always too many changes that occur back to back don't give you enough time to adjust to anything and if you have family issues, schedule conflicts, or school this is not the place to be! They do not work with you in any way to help you by no means!! I was out on leave after having a baby and while I was out they did yearly reviews and raises did I get one nope and I was pissed I had been there for 3 and a half years for them to treat me like that. I will never ever go back to that company nor recommend it to anyone.

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ADT Response
9y
We're sorry to hear of your experience. Our ADT employees are very valuable to us, and we're always looking to make improvements as a company and as an employer. If you wish to provide us with additional information regarding your concerns please send us an email at recruiting@adt.com with your name/location and problem description. Thank you.

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Pros

Great pay and love my managers

Cons

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May 20, 2026
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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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