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      ADT

      Engaged Employer

      ADT reviews

      A very difficult work environment where the customer takes a back seat to the mangers' bonuses matrix - Anonymous employee ADT Employee Review

      3.0
      Feb 28, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good overall benefits, good job security. ADT has diversity as one of it's core values. The internal training programs are second to none.

      Cons

      Alot of internal fighting amongst managers. A lack of accountability, eveyone plays the blame game. Customer isn't always put first. Upper management is more interested in data mining than they are in running the business as a business.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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