Use this company like they use you. - Technical Support/Field Support ATS ADT Employee Review

2.0
May 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Unlimited Overtime OK benefits that start day 1 40 hours of vacation Frequent shift bids that were not mandatory Fast pace environment Work here long enough(about 1 year) and you can find a CAREER in almost any field that pays very good because this company trains you on everything (for this position)

Cons

No GROWTH High school environment Base pay very low for all the task you are required to do in this position Management is very fake and only look after themselves Managers were never on the same page about rules and procedures High turnover Don't care about your personal life including emergency situations Takes 10 years to move up in this company And a lot more

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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