Be Prepared to Spend Savings - Outside Sales Representative ADT Employee Review

1.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Every now and then you actually can make thousands in a paycheck Flexibility if you're an established performer High level of Sales Support

Cons

Bi-weekly compensation (2017 change) + Commission Only means you can take home less than $500 in a two week period. Bottom tier reimbursments (cell phone, mileage) (think pennies per mile) Position says "outside" sales (be prepared to come into office every morning to report for work) You are not the only "ADT" in the market (enormous "authorized dealer" presence) (think 5 other "ADT's" all with a better price than you) No salary means you work for free despite having numerous daily and weekly responsibilities Free meetings every day/week Get shown the door for expressing dissatisfaction You will most likely leave this place worse off than when you came,. Be warned (seriously the odds are against you, we see so many people come and go)

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5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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