Sales Rep - Small Business Sales Representative ADT Employee Review

1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Good name brand. Long history. Only national company with central stations across the country. Biggest security company in a fragmented industry.

Cons

I suppose culture varies from city to city but in my town there was none. Managers spend all day looking at numbers and on phone conferences rather than field training and support. No real set pricing, anything to " get a deal " while cuts your commissions. Time share like one call close world. Any local alarm company will beat your price. Very difficult to get appointments. They are in love with Ipad, salesforce and salesgenie thinking it is the end all be all. No one is hitting there numbers and high turnover. Used to be a great place to work years ago.

Explore other reviews about ADT

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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