Lack of continuity and support, false representation of earning potential. - Sales Representative ADT Employee Review

1.0
Nov 3, 2012
Recommend
CEO approval
Business Outlook

Pros

You have the freedom to create your own schedule. If you have a lot of contacts and referral partners that really want to help you, you may get the units you need monthly.

Cons

Need to work at least 70 hours a week to make required unit numbers. Leads are average and inconsistent. ADT dealers undercut any proposal, quote, or bid you make. Dealers can also cut the monthly monitoring fees in half. ADT doesn't care if you or the Dealer gets the location because in the end its theirs.

Explore other reviews about ADT

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

Cons

Customers can be very nasty at times, but with a kind word on your side can make a difference.

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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