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      ADT

      Engaged Employer

      ADT reviews

      Lack of continuity and support, false representation of earning potential. - Sales Representative ADT Employee Review

      1.0
      Nov 3, 2012
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the freedom to create your own schedule. If you have a lot of contacts and referral partners that really want to help you, you may get the units you need monthly.

      Cons

      Need to work at least 70 hours a week to make required unit numbers. Leads are average and inconsistent. ADT dealers undercut any proposal, quote, or bid you make. Dealers can also cut the monthly monitoring fees in half. ADT doesn't care if you or the Dealer gets the location because in the end its theirs.

      Explore other reviews about ADT

      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      avatar
      ADT Response
      4d
      We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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