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      ADT

      Engaged Employer

      ADT reviews

      Too Big? - Anonymous employee ADT Employee Review

      3.0
      Dec 10, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The size of the company with Tyco as parent, makes it a viable competitor in the multi-faceted security market. Their capabilities are second to none in some areas.

      Cons

      The company puts too much customer service complaints on their sales staff. Yes, they are the best people in the company to deal with customers, but there is too much time spent on customer service leaving too little time to grow the business.

      Explore other reviews about ADT

      5.0
      Jul 5, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for appointments to see

      Cons

      travel around the entire state

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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