Horrible Company RUN - Anonymous employee ADT Employee Review

1.0
Feb 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. Use to be but as of now the company has shifted so horribly in the wrong direction there is nothing positive to say

Cons

Layoffs - in Canada they laid off over 180 people. Company is doing horrible. Constantly losing money. Pay is so horrible - not up to living standards unless you live in Alberta. Way too top heavy. Upper management is untouchable and let go of the blue collared employees. Culture - there is none. Ask anyone the culture is shot in the company. Any positive view is written by upper management.

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ADT Response
7y
We regret to hear you feel this way and appreciate your review. We encourage all employees to discuss workplace concerns with their manager. Our employees are of the utmost importance to us, and if you wish to provide us with additional information, please send us an email at alwaysthere@adt.com and we'd be happy to follow up.

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Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
May 20, 2026
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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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