Look Elsewhere if Possible - Inside Sales Representative ADT Employee Review

2.0
Mar 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Always a chance to meet new people because of high turnover. Can get call center experience. Benefits are not bad. Flexible work hours.

Cons

Pay is low. Commission is low Confusion levels are very high at all levels. Company does not care about present customers. Will hire almost anyone.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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