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      ADT

      Engaged Employer

      ADT reviews

      What a cluster!! - Information Technology ADT Employee Review

      1.0
      Apr 26, 2013
      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on your manager. Flexible work schedule Pay is good Benefits are better than some, but not great.

      Cons

      The company doesn't value their employees enough to keep them. IT Security and Governance impedes an IT professional's ability to do their job. No training Sporadic raises. If we get raises they come well into mid-year. Every year it costs me more money to work here. Loss of incentive plan Company wastes thousands starting projects, only to change direction at the last minute and leave the project incomplete. Company doesn't invest in new technology. Company adopts a reactive approach to technology instead of a proactive approach.

      Explore other reviews about ADT

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

      Cons

      Customers can be very nasty at times, but with a kind word on your side can make a difference.

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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