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      ADT

      Engaged Employer

      ADT reviews

      Not a good review from someone who did very well at this job. - Residential Sales Representative ADT Employee Review

      2.0
      Jul 7, 2013
      Residential sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Once you learn the "game" you can get rocking and make decent money for a job that requires new education or skillset and will hire anyone with a pulse. - If you perform well / semi well a good chance you can get promoted to management as they tend to hire and fire rapidly. You have the same chance of getting fired once promoted. - Its a good short term job that you can make decent money in if you don't mind selling your soul and becoming the dreaded shady salesman you were afraid of.

      Cons

      - Management worst I've ever seen, but don't fret you'll have another manager within six months. - The company is a machine that will keep on churning and has done so for over 100 years as they like to tout. You suggestions, good ideas, complaints, hate mail will fall upon deaf ears. - If you just sit back and follow the rules doing everything your manager tells you - you will fail.

      Explore other reviews about ADT

      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      avatar
      ADT Response
      4d
      We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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