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      ADT

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      ADT reviews

      Micro management - Small Business Sales Representative ADT Employee Review

      1.0
      Oct 4, 2013
      Small business sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for ADT for over one year, I could not find one pro while working there. They have become a telemarketing company in which they want you to make blind phone calls daily instead of out working in the field.

      Cons

      Lack of equipment and product training. Quick start to train you on the ADT way of selling. Managers who want to hear from you after every sales call to see if and what you sold. Willing to give security systems away at no charge to make the "unit" sales, so the manager makes his quota/bonus, with out caring about the commission of the sales person.

      Explore other reviews about ADT

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

      Cons

      Customers can be very nasty at times, but with a kind word on your side can make a difference.

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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