Decent company, but employees are a dime a dozen - Custom Homes Sales Representative ADT Employee Review

2.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

After 8 years doing outside sales for the residential market, I've seen a lot. The management team is very alert to what is going on, they coach, provide literature, and materials needed. Auto allowance is provided, medical as well as a 401k. $7500 for schooling a year

Cons

Promoting employees from within seldom happens. They look for outside people to bring in to "shake things up." Constant pressure to make increased numbers on sales. $70 pay a day for vacation time. Company values the top 5% of sales people, but rest are replaceable and its made clear. Promises new employees 50k min starting, but its hard to make especially new to this industry

Explore other reviews about ADT

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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