Horrible place to work. - Commercial Services Tech ADT Employee Review

2.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Largest security company in the world. Plenty of work. ADT has offices all over the world so there are plenty of places to work from.

Cons

Don't care about employees or customers. Its all about how much money they can make and how little they can pay you. If you take a promotion plan on being out of work with in a year.

Explore other reviews about ADT

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

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ADT Response
4d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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