Still Learning Their Way - Anonymous employee ADT Employee Review

3.0
Jan 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for ADT for 2 years and learned a great deal but also saw the frustration and demands put on some of their employees. The company has been around for many years and is the industry leader in home security so the brand is well-known. The CEO is a great guy and the HQ environment is nice, friendly, and the company caters to the employees by having a nice cafeteria (that is partially subsidized), a good size fitness gym (free to employees & their families), and numerous other perks like Starbucks café, drycleaning, chiropractor and doctor office, and secured covered parking. Overall, the company does well, the people enjoy working there, and the benefits are really good.

Cons

Though the company has a lot of employee perks, the hours and demands of the job are brutal. Senior management had unrealistic expectations of employees output, asking to work on weekends, at night, and never respecting employee's personal time off. Many of my coworkers felt the same and were just beaten down by the work and putting in some long hours, many times leaving at 9pm or later as regular. Their is a lot of turnover, at least with the finance department, which is indicative that something is wrong and that people are not happy. Job growth is mediocre and given to those that are part of the "in-crowd". The company is still struggling to find their way and until certain management is replaced, they will continue to search. I have worked at other companies where the environment was much better and if ADT had this type of environment, then I probably would have stayed. Not all departments are the same though so be careful what department you to choose to join.

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Pros

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Cons

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5.0
May 20, 2026
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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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